My experience was great. The people are friendly and helpful. I liked getting a daily update.The bodywork is perfect and it was a huge plus having my car so clean inside and out when I got it back!
1/12/2017
Britten E. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff in general was extremely friendly. Billy was absolutely great to work with. The email updates provided a good barometer of the work flow. Billy's additional voicemails made it really good not to need to initiate calls to find out where my truck was. My neighbor Lynn Broyles did a great job recommending you all!
1/12/2017
Amanda R. VERIFIED CUSTOMER
Vehicle Make : Ford
Billy was great to work with!
1/12/2017
Darell I. VERIFIED CUSTOMER
Vehicle Make : Ford
It looks like when it arrived from Ford in new condition. Fantastic color match and body panel alignment. Thank you very much.
1/12/2017
Samuel J. VERIFIED CUSTOMER
Vehicle Make : Ford
Really great job really good people
Thanks again keep up the good work
1/12/2017
Delorian B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very pleased with the service that I received. It took less time to repair my car at Town East Ford Collision then it does other repair shops. Not only was my car repaired but the inside was cleaned and vacuumed as well. I was very pleased with the service and would recommend or return to this location in the future.
1/10/2017
Jeremiah D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There is a sensor that must not have been connected properly as the smart hate feature is no longer working. I will be contacting the shop about correcting it.
1/8/2017
Jose E. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all did a wonderful job on my vehicle
1/7/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent team. David is the best.
1/5/2017
Laura C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and timely. My car was finished earlier than originally promised and they were in contact with me every step of the way to let me know how things were going. I appreciate everyone for their help and great job on my car!
1/3/2017
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the third vehicle I have brought to you shop for repair and I am extremely satisfied with the results. I will keep coming back. FYI, none of my vehicles are Ford's and that is why I find your shop so amazing! Thanks, Daniel O. Whalen
1/2/2017
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the repairs! Besides some big globs black goo on the hood of my car near the headlight that was replaced and the person who went apeshit with the squares of the worst smell on the planet, my car looks pretty good from what I could tell.
The 8 squares of disgusting smelly whatever it was should have not been in my car. It was so overpowering that I ended up with a migrain and a nose bleed. I am not sure if I found them all and threw them out yet, but so far I have tossed out 8 of the nasty things. I cannot get rid of that God awful smell!
Note: some people are extremely sensitive or allergic. Maybe asking first would be better.
12/31/2016
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Dodge
David went above and beyond. Excellent customer
service !!
12/31/2016
Gustavo M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Better customer service could not be duplicated. The staff at Town East Body Shop were extremely helpful in completing the repairs on my vehicle in a timely manner. I'm a grateful customer. Thank you
12/31/2016
Rick V. VERIFIED CUSTOMER
Vehicle Make : Ford
Got my truck back within the time, I was told. while I had my rental was very happy with the service. and how my estimator Zach Preddy kept me up to date on the progress of my F-150. Thank you.
12/30/2016
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job with the over all work done on the car paint is great and it's running good thank u for everything
12/29/2016
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Zach and Kevin did a great job with everything. The girls at the front counter were very friendly and helpful