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Real Reviews from VERIFIED CUSTOMERS
Casey H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bill was great kept me informed the entire time advocated for the parts my car needed.
12/1/2017
Grant P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and my vehicle was cleaned extremely well when I picked it up. All around great service.
12/1/2017
Philip J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Craig was the best! Went above and beyond! Professional and friendly!
11/29/2017
Karen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very communicative with every step. Easy process to schedule, get rental,and pick up when completed. Would definitely use again.
11/17/2017
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No complaints. Thank you.
11/9/2017
Simeon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. On time. Friendly service!
11/7/2017
Janet V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew Clark kept me posted on progress of repair and was finished a day earlier than expected. I'm very satisfied and will recommend Richardson Toyota to my friends
11/4/2017
Frank B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looks great.
10/22/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ray is a good adviser, staff is friendly. You have fixed several of our cars over the years, we have had no significant problem with the work.
10/20/2017
Uchenna E. VERIFIED CUSTOMER
Vehicle Make : Toyota
What brought me to Richardson Automotive was the fact that I was in a very unfortunate car accident. The entire experience with the policy holder's insurance and the rental facility was the worst experience ever. BUT, through it all Andrew Clark and the team at Richardson Automotive were EXTREMELY helpful, honest, and went above and beyond to ensure that they made the experience a good one for me. Andrew Clark is a true gem to have on the team. He kept me in the loop of the status of my car repairs, he went above the required duty, each day,to speak to claims adjusters, car rental rep, and anyone who was involved in making the repair experience a difficult one. He was very reassuring and accommodating. When my vehicle was repaired and completed, Andrew and Ray waited after closing so that I could retrieve my car after work and avoid additional rental car fees. I was grateful for their understanding and kindness. I appreciate Kelly assisting with running the payment. Overall, the team was the only amazing experience I had from the accident ordeal. I would definitely utilize this facility again and I would recommend a friend to Richardson Automotive! Thank you for ALL that you all do and Happy Birthday once again to the most helpful guy around...Andrew Clark!
10/19/2017
Paola G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, awesome staff.
10/17/2017
Richard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ray was very helpful easy to work with.
10/16/2017
Vishnuprabhu R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good finish and clean
10/12/2017
Clem H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew took good care of me & my car, it looks great.@ He also was good at working with ins co. It was good to have him in control, Thx. Clem
10/12/2017
Venkata P. VERIFIED CUSTOMER
Vehicle Make : Toyota
we are satisfied with recent repair.
10/11/2017
Wei Hao. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team had my car for more than a month. All my friends were asking me if you were building a new car for me. What I hated most was that you couldn't keep your promise. Your team had to change my pick up date for 4 times. I had to cancel or reschedule my activities and appointments because you didn't know how long it take to do your job. In the last two weeks, I even had to call to ask if my car is ready to pick up before the scheduled time. Unfortunately, I couldn't get a respond until after the scheduled time. It would be appreciated if you could value my time more.
10/11/2017
Steven W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and customer focused. We got our car back within the estimated time and the repairs were perfect.
10/4/2017
Kanokkorn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love all the updates! Great job! Fast fix!
9/30/2017
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great and we really enjoyed working with Tommy Hague
9/30/2017
Darrell W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the effort Ray, Randy, and crew put in to make this go smoothly.
9/29/2017