It took a bit longer than I had hoped, but was worth the wait. My car looks brand new and I am so happy. The staff was great, and did a great job of keeping me informed of the progress. Happy to report a good experience. Thank you Abra.
7/30/2016
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes it was a job well done,I'm very happy with your team
7/29/2016
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Ford
The ABRA team was amazing!! From the first meeting, I felt that they were going to take good care of my car and they did. The entire team was friendly and professional. Thank you ABRA!
7/24/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing. Just simply amazing. And you guys got to meet my neighbor. Which is good as Ian sure with his driving abilities he will bring you a lot of business.
7/18/2016
Jason N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bruce did an excellent job. He was thorough and helpful during this difficult and stressful time. Strong work!
7/17/2016
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was wonderful but someone left some stuff in my car.
7/16/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent team to deal with, start to finish. Could not be more satisfied.
7/15/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steven Yankeh went above and beyond to make sure that everything was ok. I was regularly updated via SMS and email.
Will definitely use Abra again
7/14/2016
Jon L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful and professional. Made the experience very easy. Thank you very much.
7/14/2016
Shantanu M. VERIFIED CUSTOMER
Vehicle Make : Ford
Bruce was great. He thoroughly explained everything, was very prompt in communication and provided regular updates during the repairs. Thec staff was great too. The facility should have free Wi-Fi in-case someone has to wait.
7/10/2016
Business S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Stephan was great. Thank you very much.
7/2/2016
Business F. VERIFIED CUSTOMER
Vehicle Make : Ford
Raymond Fung was very professional and a great representative of Abra. The front desk was pleasant and made the experience better. Nice job, thank you.
7/1/2016
Rob B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the efficiency and keeping me in contact on the status of the car's repairs. The work performed was great and the car couldn't look better.
7/1/2016
Jessica Z. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The texting update program is somewhat misleading. I would get generic updates that woukd differ from actual progress with my car. In one case, my insurance agent had come out to Abra at their request to reevaluate some rust to see if my car was still worth fixing (or would be considered a total loss). The text update that day said my car was happy staying at Abra, and hey were taking good care of it, as if my car was a dog at a boarding camp. I found that disconnect rather troubling and strange to say the least. I actually stopped by Abra unannounced and caught my insurance agent in the act of reevaluating my car so I was able to get the full story. If I had not randomly dropped in, I may never have known the truth, as a further email follow-up had many part numbers and labor charges that I was not able correlate to the additional damage found on my car. The Abra email follow-ups were not easily intelligible to someone who does not fix cars all day.
6/25/2016
Torin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team did a fantastic job or repairing the damage to my car. The paint looks phenomenal, and I cannot tell their was ever an issue with it what so ever. Thank you!
6/24/2016
Pritham A. VERIFIED CUSTOMER
Vehicle Make : BMW
We are bringing the car back, it has scratches and bumps visible
6/16/2016
Julia S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service, they really took care of me I highly recommend ABRA Bellevue
6/15/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly and helpful. Car looks great.
6/10/2016
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome job. Excellent customer service and communication