Loved the emails and the constant communication. Service was impeccable.
3/24/2018
Evelyn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time we have used you, and feel you did a great time both times. Thank you! Evelyn
3/23/2018
Teresa A. VERIFIED CUSTOMER
Vehicle Make : Kia
Meagen keep me updated every day!
3/22/2018
Vivian L. VERIFIED CUSTOMER
Vehicle Make : Toyota
they were very helpful and nice. Explained everything thoroughly
3/22/2018
Naoki Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is our 2nd time to get service from Abra. Bruce supported us again. He is very professional and gave us valuable information. Also, frequent status update and quick repair lead time is very good especially after painful incident which requires car repair. I would recommend Abra to my friends.
3/18/2018
Eric W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent experience from beginning to end. Dion Spina was excellent in keeping me up to date and informed via email about my car and promptly answering any questions I had. Every person I talked to at ABRA was very nice and professional. My expectations were exceeded with the finished outcome of my car. My car was rear-ended and the back of my car looks brand new now! And it was an added bonus I didn’t expect that my car was detailed so nicely inside and out. Also, ABRA worked so nicely with my auto insurance company. It made the whole process effortless for me. Thank you ABRA!
3/18/2018
****W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job, looks good as new.
3/16/2018
Karen R. VERIFIED CUSTOMER
Vehicle Make : Honda
I would recommend Abra to people I know.
3/16/2018
Ji C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Megan did an amazing job fixing my car making it shiny and new again! :)
3/10/2018
Laura M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was super pleased with my entire experience! My car looks great, it was finished before I was expecting it to be done and Bruce communicated each step clearly along the way!
3/9/2018
Peter R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
So far, everything looks great
2/25/2018
Joe S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dion was very professional. He kept me updated about my car while it was in the shop. Thank you so much Dion. On a scale of 0-10 you deserve a 12!
The car was done on time and beautifully. It looks almost new. It was cleaned thoroughly inside and out. They even cleaned the car key's buttons which were sticking a bit when it was brought in for repair. Thank you to the whole ABRA team who took care of this repair. You are a gem to your business!!!
2/22/2018
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front desk awesome. Whenever I phoned in, they quickly pulled up my case. Megan was amazing. Really has a knack for the personal touch. She was always on top of everything and kept us informed.
One thing that could be improved is to not spray the interior of the car with fragrance. My wife is very sensitive to chemicals and we always end up having to try to take the smell out with white vinegar. Probably a lot of people like the fragrance, but could be a problem for some. This is just feedback and in no way affects my opinion of your performance. I will always choose ABRA when given the chance.
2/22/2018
Inyin Shana. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very helpful, repairs look amazing and the service was very quick
2/17/2018
Ramona B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dion was great at keeping me updated on the progress of repairs, and made a special effort to get my car to me in a timely manner, even with some glitches in the process.
I would recommend Abra to friends who need repairs.
2/16/2018
Bette S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people I came in contact were very helpful and kind.
My car looks great. I would use your service again if I ever have the need. I would refer you to anyone
Thanks
Bette S
2/10/2018
Annie K. VERIFIED CUSTOMER
Vehicle Make : Acura
nice experience
2/10/2018
Kwok L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
good customer service and detail status update
2/9/2018
Joycelyn A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The people at the front desk shouldn't swear. It was a conversation amongst themselves and they were definitely not speaking to or about a customer. I over heard it from the waiting area. I totally don't care and swear like a sailor myself, but more uptight customers might take offense. Just my two cents!
Also, a covered parking area with designated spots might be helpful. It was pouring when I dropped my car off so me and Megan got soaked surveying the damage.
Everything else went smoothly and the repairs were completed much more quickly than I'd anticipated.
Thank you!