The communication during this service session has been lacking in comparison to other occasions at Lindsay collision. The service time line was delayed, which happens, however, I was not notified of the delay until the expected pick up date. When advised the vehicle was ready, there were scratches and chips in the alleged new parts and the trunk handle was protruding out, i.e. not flush. So it was either overlooked or sub par. Either way, it left me questioning if we should continue to have our cars services at Lindsay. This is our fourth visit as a family and had thought highly of the service experience until this experience. The car remains at Lindsay pending the above fixes, and I have not been contacted to learn when it may be ready.
12/22/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Lexus
You a great job, and my service adviser was wonderful thanks
12/20/2016
Laurent T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gaven was an excellent representative of Lindsay and keep us regularly updated on the repairs
12/19/2016
Jerome M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience getting my car repaired it was done good and customer service was outstanding highly recommend to anyone thx again
12/17/2016
Sasha S. VERIFIED CUSTOMER
Vehicle Make : Honda
Rebecca and the staff were amazing
12/17/2016
Karen G. VERIFIED CUSTOMER
Vehicle Make : Honda
While it was longer than projected they did a simply stellar job with our car-it wa worth it!!
12/16/2016
Scott C. VERIFIED CUSTOMER
Vehicle Make : Audi
The work done was exceptional but for the second time my car was delayed after the initial date of return without any notification or explanation.
12/16/2016
Noel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the exceptional care and attention from your staff. Vytenis V. was very attentive and went above and beyond.
12/14/2016
Elton H. VERIFIED CUSTOMER
Vehicle Make : Ford
Angye did a good job explaining what was going to be done throughout the repair process. She also kept me up to date with the progress of the work. The repair on my car looks very good.
12/14/2016
Lashawn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Martin for the great customer service and daily updates about the status of my vehicle.
12/14/2016
Petrinia W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always professional and looking for opportunities to provide better quality service and prices.
12/11/2016
Kevin Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied with the repairs. Exceeded my expectations. I would recommend this company to other people.
12/10/2016
William R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work. Great people. Great facility. Did what they said they would do when they said they would do it.
12/10/2016
Tiara L. VERIFIED CUSTOMER
Vehicle Make : Mazda
the entire team was amazing! i love that enterprise was on site. Margaret from enterprise was amazing! she listened to my concerns and adressed them in a kind and friendly manner. my lindsay rep, Patricia was the best! she went above and beyond to make sure my needs and concerns were taken care of. i will definitely recommend lindsay to my network! thanks for a wonderful experience! Happy Holidays!
12/9/2016
Imogene W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team did a better than expected job. When I picked up my
Vehicle I greeted with a warm welcome as I always am with
Lindsey Lexus service. The team kept me informed
as to when my vehicle would be ready and it
was right on time . Martin Dela Paz was awesome .
12/9/2016
Enos F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everybody was great
12/6/2016
Luis V. VERIFIED CUSTOMER
Vehicle Make : BMW
Services was execellent and repairs were superb.
I am glad I chose Lindsay collision center as my repair shop.
12/6/2016
Mohamed S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job thank you.
12/6/2016
Mildred C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It was a very pleasant experience and a happy ending. Work was completed timely and everyone was especially courteous.
This is the cleanest my car has been since I drove it off the Lindsay lot 9 years ago.
Thanks to everyone and especially Patricia Casteen who was my service writer. Mildred