Great job done super-fast. Much appreciated. Great customer service.
6/30/2014
Raegan T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! Pleased with the level and ease of communication
6/29/2014
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
haven't picked up car yet
6/29/2014
Dave K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Karen was exceptional!! Good job
6/28/2014
Xuan T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your guys do good job, we're so happy.Thanks alot
6/27/2014
Roy N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The turn around time was a nice surprise.
6/26/2014
Benjamin F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dear Abra:
My car was not fixed the first time on time correctly nor was it even fixed correctly after the third attempt. I finally became very sad and gave up on my cars repairs being done correctly all together. It truly broke my heart and still does to see my car in its current condition. My car was basically brand new with not one flaw pre-accident. Now there are eye sores in multiple areas. Everytime I see the improperly repaired sites, it makes my heart sink.
To list only a few of the issues, the paint did not match and still doesn't. My gas cap lid was not reattached correctly. I went to fill my gas tank today, and the gas cap fell to the ground. The gas cap no longer stays connected llile it was intended to from the factory. A bracket on the inside of the gas cap was not even painted. There are paint chips from removing and or reapplying the bumpers in two different areas that were just cleared over, and there are cleared over black areas in plain site. One main area was damaged in the collision and was completely missed in the original estimate. This part is still not repaired. My car now looks like it has two different colors in some areas. There are hard tape lines in multiple areas. Overspray on the headlamps ect ect...
To make matters worse all of these issues were brought to the managers and customer service reps attention multiple times and they are still not fixed properly. I'm a car lover and my precious car will never be the same. Everytime I walk up to my car I see the areas that were not repaired correctly and my heart saddens . I would never recommend anyone I know to have their car repaired by Abra. Very little of Abras promises were kept; the entire process was heart breaking, time consuming, amd frustrating.
Sincerly,
Past customer
6/25/2014
Danyel D. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish was an amazing experience. The staff was extremely friendly and kept me well informed without the entire process. I was also impressed with how fast my car was repaired and returned back to me. I would recommend your company to all family and friends in need of car repairs
6/19/2014
Lorne J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Merisss wss wonderful.good. customer service.she is A asset to your company
6/14/2014
Nedra G. VERIFIED CUSTOMER
Vehicle Make : Audi
I enjoyed the quickness, professionalism and overall care for my vehicle and satisfaction.
6/13/2014
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Karen and the rest of the team did an awesome job. My car looks better then when it arrived to abra. Thanks so much!
6/13/2014
Rob C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was easy. Great people, great service, great price. I am very pleased. Thank you.
6/12/2014
Darryl C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The staff woman who gave me my vehicle was kind gentle and thorough! Great customer service thanks Geico
6/12/2014
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm very pleased with the whole process from start to finishA😘
6/9/2014
Kristy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was excellent and the speed of the repair was great.
6/7/2014
Denise E. VERIFIED CUSTOMER
Vehicle Make : Kia
I love how you sent text message. I have never received service where I was kept informed through out each step of every progress. Thank you,
6/7/2014
Thaddeus M. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks to everyone there who helped me out.
6/7/2014
Kandisann B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to the front desk clerk, Marissa, Rodney and enterprise rep were friendly, knowledgeable and eager for me to get back to my life routine.
i can't thank the mechanics i probably will never meet in person but thank you i have a new car and great job.
I must say I was done and out the door in an hour, I will definitely do business with ABRA again and refer friends and family.
6/6/2014
Estella A. VERIFIED CUSTOMER
Vehicle Make : Buick
Abra's quick service was great.
6/5/2014
Jodi B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, very efficient and great work done on car!