When my car was waxed and polished and I was there to pick it up they had to take it back and touch up scratches that had surfaced and now in almost the same spots they are back. I believe whatever technique that is used or product is not appropriate for a dark colored car.
7/9/2015
Clinton R. VERIFIED CUSTOMER
Vehicle Make : GMC
Best repair experience I've ever had. Your Chattanooga team, led by Eric Gonzalez, was excellent. They truly understand customer service. And the repairs look great.
6/25/2015
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Ford
Well organized super service
6/19/2015
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the updates I received regarding my repairs. I would highly recommend Service King to my friends.
6/14/2015
Jeremiah I. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my truck today and I am pleased with the work and service you all provided. You all were friendly, helpful, and professional throughout the whole process. Thank you
6/9/2015
Koryuanna C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job Team you guys did great thanks my truck looks new
5/30/2015
Rosemary F. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire experience was very positive
From start to finish
The scratched door looks like new
The employees were all polite, thorough, and the job got done faster than predicted
I would definitely use Service King again....God forbid I need to
Ha ha
Thanks for your wonderful service and kind supportive attitude
Sincerely
Rosemary F
5/23/2015
Sabir M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair work,great customer service
5/23/2015
Marie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I think it's unnecessary to send a satisfaction survey text at 6 AM! Normal daytime hours would be better.
5/21/2015
Calvin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the staff there was very professional and the work that you guys do was also professional you guys gave me your word and guarantee as to when the truck would be done and just that you succeeded and very very satisfied with the overall repair and with a satisfaction guarantee of your service thanks for all you guys did and in the near future I will be going back to you for any repairs in the near future thanks again for the amazing job
5/11/2015
Cornell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was efficient and SK employees very friendly.
5/6/2015
Donald T. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and helpful. Appreciated the ongoing communication throughout the process.
5/3/2015
Nealie H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was friendly and helpful. Thanks
5/1/2015
Denedy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Me just can said me like the job u guys did 2 my truck really satisfied yea for sure i will recomend services king
4/22/2015
Eddie J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The receptionist at the front desk treated me with kindness. I also appreciated being kept informed about the status of my vehicle
4/16/2015
Melisa K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None
4/16/2015
Tina B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
There are flaws in the service performed on my car. For 3500 in repairs I expected better quality work and customer service.
3/19/2015
Clifton L. VERIFIED CUSTOMER
Vehicle Make : BMW
ENJOY YOUR SEVICE THAT I,recvice from your company and key up the good work.
3/18/2015
Brandon P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciated the fact of being constantly informed!!! I appreciate the up front and honest attitude!
2/27/2015
Shelly B. VERIFIED CUSTOMER
Vehicle Make : Honda
I have had body work done on many cars but have NEVER had it take this long. I wasn't given a reasonable excuse as to why either. The 'updates' I received via text weren't updates on the progress of my repair but just to let me know my car was 'happy' being at Service King. Also, had I known my repair would have taken so long, I would have taken it somewhere else but when I spoke with USAA about another body repair shop, I was informed Service King had already been issued payment. I wasn't even given an option of a quicker repair.