I am more than pleased with the repair, but even more impressed with the people who work there - they were more than helpful with every aspect of the experience. We will definitely be using their services again!! Great first impression!
1/7/2016
Nye M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper looks great! Thank you
1/7/2016
Jonathon K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
12/24/2015
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So easy start to finish. Great staff all the way around. It's nice to see customer service is still in play in some businesses. Extremely thankful, great job on the work too
12/23/2015
Shelley M. VERIFIED CUSTOMER
Vehicle Make : Honda
My service advisor was better then great! He kept me informed and had vehicle ready prior to anticipated date!
12/20/2015
Gladys K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will definately come back to Abra for my auto repair needs in the future.
12/20/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Super service
12/20/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was really nice and helpful. It was quick and painless. I was told by the insurance company that enterprise would call me to set up the rental, but they never did. The only negative experience was with the rental company, if they are supposed to contact people, they should do what they say.
12/17/2015
Ann W. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, organized, helpful and very thorough.
12/13/2015
Cameron B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
12/12/2015
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Mike was great. Kept me updated regularly and very pleasant.
12/12/2015
Kasele H. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job Abra!
12/10/2015
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service by the entire team. 10/10
12/10/2015
David &. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill was awesome! He called on Tuesday for an update, I pleaded with him to get it done by Thursday so I could take my new car on a road trip. Bill called Thursday morning and I picked it up by noon. I REALLY appreciate Bill and the team in Bloomington for their hard work and exceeding my expectations!
12/7/2015
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went so smoothly. All the employees I dealt with worked together efficiently and seemed to be able to multi task well, yet I still felt like I was the only guest they were dealing with. I appreciated the updates and the positive attitudes of all those I came in contact with. They were professional yet friendly.
12/6/2015
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Ford
We feel you went above and beyond what a company does to satisfy its customers!
12/6/2015
Jane M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice people. Tony was very helpful, friendly, experienced and was really concerned that we knew what was going on. Would recommend this ABRA to anyone needing these types of repairs.
12/6/2015
Jeff/tracey M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. I was updated on the progress of the repair. We were hoping to get the car back on Monday and our request was fulfilled. Everyone was very curious the repairs were shown and explained to me clearly. I would say that you have a great tam.
Thank you,
Jeff
12/2/2015
Janet W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes, I am very pleased. Sorry I have been late in answering your emails. I could still take the survey if they work.
11/29/2015
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Kia
Fabulous!!!! Phil B. was wonderful -- he addressed all my concerns very clearly. Plus, he offered to and completed a few extra touch-ups on my car, in addition to fixing the original problem, a rear end collision. The work was done on-time -- and I had a new car.