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Real Reviews from VERIFIED CUSTOMERS
Hans-peter D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Taylor was fantastic to work with. Very professional, perfectionistic and friendly service .
8/6/2016
Gabrielle L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very communicative through the whole process
8/5/2016
Kristen H. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful team! Very helpful and professional. Would recommend and use again! Thanks for the terrific fast work on my Kia.
8/4/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally awesome service. Mark is fantastic
7/30/2016
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication from Todd, always sent emails along with voicemails explaining where I am in the process almost daily. I work overnights so it was hard to be reached by phone but we made it work! Out of all the shops, Roseville abra was the only one willing to take my car same day which was important as my car was unsafe to drive and I live in the cities with only one parking spot that would have caused me to pay for parking for my rental! Really just an all around great guy and has a desire to please. I also had a minor surface scrape on my hood that he had buffed out at no charge. I will return hands down should I need any service in the future. Thank you!!
7/29/2016
Susan T. VERIFIED CUSTOMER
Vehicle Make : Subaru
All requested repairs were not completed, and after getting home, I noticed new damage that was not there prior to dropping it off at ABRA.
7/28/2016
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I look forward to hearing from A BRA soonest.
7/28/2016
Caleb D. VERIFIED CUSTOMER
Vehicle Make : Dodge
All in all i was extremely impressed in the paint matching they did and the extra effort put into the car. They were extremely professional. The only thing i didnt appreciate really was my bumper in the spots where you couldnt see unless you opened the hood look like they were rushed a little
7/27/2016
Theodore S. VERIFIED CUSTOMER
Vehicle Make : Dodge
All-around great job thanks
7/24/2016
Dwight R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin did a very good job of keeping me informed on how things were going. The automatic email replies are ridiculous and kind of misleading as they lead one to think that is Abra's way of updating the Customer and in my opinion they shouldn't even be sent.
7/16/2016
Mawumbe Z. VERIFIED CUSTOMER
Vehicle Make : BMW
My hood was beautifully well done!!! Thanks...
7/16/2016
Amy K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and my car looks great. Thank you. I will recommend Abra to my friends. Thank you.
7/15/2016
Janette J. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff at Abra is terrific, all of my questions were answered. I received text messages informing me about my vehicle. The rental car was ready once I arrived to drop my vehicle off ????????
7/9/2016
Dannie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly.Speedy reliable service.Quality workmanship.Thank you.
7/7/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Really appreciated the friendliness of all staff that we interacted with and the daily updates on status and the extra touch of some extra scuffs buffed out.
7/2/2016
Heather D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Just wanted to say how nice Tony was! He called everyday with an update!
7/1/2016
Joel W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Before I dropped off my car, I forgot to take the cash out of the center console that I leave there for emergencies in case I need cash and forgot my wallet or something. I left exactly $8 dollars cash in my center console. A $5 bill wrapped inside three $**** bills. When I received my car back, I checked for my cash first thing and found the three $**** bills strewn about and the $5 bill was missing. I asked the associate that returned my car about it and he said a lot of people were in and out of my car, so there's no way to know who it was, but basically that it was my fault for leaving it in there. I know $5 isn't a lot of money, but I am still extremely upset that it happened and I now have to find a new body shop for future repairs because I can no longer trust this location.
7/1/2016
Scott J. VERIFIED CUSTOMER
Vehicle Make : Jeep
They hand washed my car! What a great surprise!
6/30/2016
Alexis J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great team over at Abra!!!
6/30/2016
Claire H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd was excellent.
6/29/2016