I had a perfect experience at abra. Kim made accommodations for me to bring my car in even though I had missed my original appointment (I entered into my calendar incorrectly). Would abra be willing to consider an email confirmation that links to an Apple/google calendar?
We are a one car family and so going for any length of time without a car is challenging. Alex finished much sooner than anticipated. The quality is flawless and the detailing was thorough. He is also kind and friendly and a generally good person. I am grateful for his work.
1/27/2018
Wong L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair was good and you guys even went and replaced all the door guards but the wash though. Swirls and scratches galore! Omg
1/13/2018
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Very professional ! Extremely nice ! I would not bring my cars anywhere . Their work always looks fantastic !
1/6/2018
Abdirizak W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done and nice customer service
12/20/2017
Michael G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!
12/17/2017
Anna H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
University store people are awesome. Yhank you
12/16/2017
Antonio S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
12/7/2017
Samson W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep it up on the good work. thanks
11/30/2017
Ann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with time taken for repairs. Final cost as estimated. Very happy with service!
11/30/2017
Erin F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Text updates were helpful, as well as realistic status updates when I would call in inquiring about when my car would be done. Also the vacuum and cleaning of vehicle interior and exterior. Nice touch!
11/30/2017
Emily R. VERIFIED CUSTOMER
Vehicle Make : Mercury
Staff were friendly and helpful. They assisted me to be able to get repair as quickly as I could and helped me to get the best/lowest cost for the fix.
11/15/2017
Caitlin G. VERIFIED CUSTOMER
Vehicle Make : Ford
They went above and beyond.
11/6/2017
Sonia Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was very friendly and helpful. The person at the front desk was especially kind when working with me. This is my first car and my first time dealing with an insurance claim, car repair, and a rental car. They made the process fairly painless. I'm very happy with the repairs. It looks great. It's so nice to not look at a huge dent every day.
11/3/2017
Erica R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cordial staff, great service Mgr, excellent work, constant communication during the process! 2nd time service with you guys. I also really appreciate the mo-hassle preferred status between Abra and my insurance Western Ins. and with Hartford.
10/28/2017
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Date of completion changed 3-4 times, lack of communication.
Also, items said were replaced was incorrect.
10/27/2017
Mai T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff and great service!
10/21/2017
Abdifatah A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I did the best job my far
9/30/2017
Solon E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think A bra takes pride in what they do and helps the customer in very way possible to feel they can be confident that A bra has done their very best...
9/27/2017
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Subaru
They were helpful and worked to find me a rental even when the company that was supposed to provide it failed to do so