Friday I was told that the only thing keeping me from getting the car was that a technician would have to go over the car for the repairs performed prior to getting the car back. I then asked when the technician would be done, they replied he had already left due to the weather conditions. I wonder why the technician wasn't able to perform the inspection so that I would be able to pick up the car when I was told it would be ready. I was then told that first thing Monday morning the technician would check out the car and that the car should be ready for pickup around 10 to 10:30. I called Abra at 12:14 to inquire about the car and was told they would call me back. They did call me at 12:32 to inform that the car was now ready for pickup. I'm just wondering how long it would of been if I hadn't inquired about the car when I did.
Best regards
Benjamin J. Godfrey
12/12/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Just keep up the great work!
12/9/2017
Audrey C. VERIFIED CUSTOMER
Vehicle Make : Ford
We were kept informed every step of the process. Very pleased with the customer service and quality and speed of the repair.
12/3/2017
Terry B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes above rc
12/2/2017
Malinda B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Whitney was the perfect correspondent and it was a pleasure to work with her. She kept me updated about the repair process and was super helpful every time I called.
12/1/2017
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
12/1/2017
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far everything is ok.
12/1/2017
Wayne W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough.
11/27/2017
Reba M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Zach was very professional and provided us with updates on the status of our car. He is very polite.
11/23/2017
Steven P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional.
11/19/2017
Gwen P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You have done work for me before and it was great this time also
11/17/2017
Mccant H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank You!
11/16/2017
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for getting my car back right. I appreciate everything you done to make it look good again.
11/16/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Zack is First class customer service. Abra is succefful because of people like him
11/10/2017
Jeff G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck was completed on time and with quality workmanship.
11/8/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Outstanding
11/8/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job was completed much sooner than expected and everyone was courteous
11/8/2017
George W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We were very impressed with the way you kept us informed on the progress of the repairs. Keep up the great service.
11/7/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! done on time constant updates and not that expensive.