There were a slight scuff mark on the left rear bumper that wasn’t there when I brought the car to the body shop. This was evident by the pre service pictures taken by Mark. It wasn’t such a big deal for me, so I asked Mark if he could get the Technician to buff the scuff mark for me. This was done. However, it appears that during the buffing, it appears that too much of the paint came off and left two small marks on the bumper. When Mark brought the car back to me, I pointed the two small marks on the bumper to him, which he denied was caused by the shop. Two other people came and look at the bumper, and they both denied it was their fault. When we looked at the pictures, there was no evidence of any scratches to the bumper when the vehicle arrived at the shop. This showed me that the personnel at ABRA Body Shop is dishonest. If they lied for such a minor incident, what would they do for something much bigger. I would never recommend this franchise to anyone looking for body work. Good luck.
4/6/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Valet service wandered the entire experience better
3/31/2018
Pamela S. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a great job and kept me informed every step of the way. Great staff I will use them again but hopefully not too
3/30/2018
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service good staff members.
3/29/2018
Hong Ni. VERIFIED CUSTOMER
Vehicle Make : Lexus
Is was done with the excellent job, I love it, and thanks for taking care of my car very good job.
3/22/2018
Nelson C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very well informed company.It was wonderful keeping us updated.On the truck thanks again for the wonderful service.
3/12/2018
Darnell H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly staff, also knowledgeable and courteous.
3/2/2018
Latonya B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks just like new.
2/23/2018
Kealie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your valet was super nice and couteous! April was excellent as well - helpful and friendly.
2/19/2018
Larry G. VERIFIED CUSTOMER
Vehicle Make : Honda
Call me ASAP ****-****-xxxx. On a ****-10 basis, you get a (-50).
2/17/2018
Wanda D. VERIFIED CUSTOMER
Vehicle Make : Honda
There was miscommunication in letting me know when to pick up my car & also miscommunication about delivery of car. The worker that came to my house was most helpful .
2/17/2018
Percell D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs done in a timely manner. I was kept appraised of daily progress and treated courteously like family.
2/16/2018
James B. VERIFIED CUSTOMER
Vehicle Make : GMC
I like because abra didnt give me a rush job but a professional job on one of my vehicles that i take pride in.thank you.
2/15/2018
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks like it never happened. Everyone was friendly and helpful.
2/13/2018
Brenda H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This was the best experience I have ever had with any of my cars being service. The updates as to what is happening to your car each day was a breath of fresh air. EXCELLENT SERVICE
2/6/2018
Unk F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Needed more time to pick up vehicle, a day instead of a few hours .
2/1/2018
Geneva C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Keep up the awesome work. Thanks for a job well done. Geneva
1/27/2018
Anne N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair took almost 2 weeks and the lane change sensor was messed up when the car was returned to me. It is now back at the shop.
1/24/2018
Harrell T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The professional service we received was impeccable. Thank you