Shakita kept me abreast of everything that was going on. She was extremely friendly and patient. Steve and Ron are great as well when answering my questions. The work that was done is great. I had a concern and Ron addressed it quickly. Overall I am pleased with the work, timeliness, and customer service.
10/26/2013
Mark F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The best service possible! I would use again and highly recommend to family and friends!!!!!!
10/25/2013
Brad G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Highly professional staff. Good communication. Easy and as hassle-free as possible (especially given that a car accident and repair is never a pleasant event).
10/17/2013
Nolan F. VERIFIED CUSTOMER
Vehicle Make : Volvo
The communication from Abra was fantastic. the calls and emails were enough to provide confidence in the timeline of the work. Whereas the work in the end was well done, the quality assurance checks were not acceptable. When I came to pick up my car the first time, the door and window were not properly aligned. Also, the interior lining was not put in properly. They kept the car for another day and a half. When I came to pick up the car the second time, again the door was still not aligned correctly. They took the car to the shop two more times while I waited before the door was properly aligned. In the end, the car looks great. My question is, Does Abra expect the client to point out errors or just accept them?
10/16/2013
Pagrita/ Dale. VERIFIED CUSTOMER
Vehicle Make : Saturn
Steave at Roswell Rd, Atlanta was extremely professional and courteousin delivering services. Steve provided timely updates on my care repair which I appreciated.
10/11/2013
Mihaela S. VERIFIED CUSTOMER
Vehicle Make : Ford
the staff was courteous and the repairs were done well and quickly.
9/30/2013
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job communicating
9/28/2013
Liz M. VERIFIED CUSTOMER
Vehicle Make : Acura
Front desk very personable. Steve who did estimate very good, very thorough with what was going to be done. I never saw the ones who actually did the work but the car looks great ! No complaints. I would recommend you to others.
9/26/2013
Kytia B. VERIFIED CUSTOMER
Vehicle Make : Audi
Very informative, friendly! It was the best car service with customer oriented care and an excellent performance! I was very happy with care and will recommend your service to all my friends and clients! Thank you!
9/25/2013
Jillian B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks so much for working on my car! It looks great. :-)
9/25/2013
Ralisha H. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the willingness to work with my schedule
9/25/2013
Greg P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly, professional, and informative. They helped to make the process quick and easy. I would recommend ABRA to friends and family.
9/20/2013
Vincent G. VERIFIED CUSTOMER
Vehicle Make : Kia
Always Great service and workmanship!
9/20/2013
Edward N. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very satisfied with the work done on our car. We were also very satisfied with your staff. They were always polite and professional. We have already recommended your repair shop to friends and members of our family.
9/19/2013
Adam F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very satisfied with the expediency and quality of the work on my car. I would definitely recommend ABRA to friends and family.
9/17/2013
Mary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better than I exected. Thank you
9/14/2013
Lorenzo R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
EXCELLENT JOB.... I DONT EVEN RECOGNIZE THE DAMAGES.
8/31/2013
Jane T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The radiator cap was not completely put on and the engine began to over heat. The manager of the shop was very concerned and apologetic so I was satisfied with the response.
8/31/2013
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I entrusted Abra with my Infiniti and they did an outstanding job restoring my once damaged vehicle. I would recommend them to anyone. They also did a great job of keeping me updated on the progress of the vehicle.
8/31/2013
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks fabulous and it was completed on time! Great!