Phil kept me updated on the status of my car at all times. He was efficient, courteous and always very professional. I also felt I could trust him to always be honest with me which is very important. You all did a great job. Thank you for the excellent service.
5/28/2013
Kyle A. VERIFIED CUSTOMER
Vehicle Make : Kia
I had hail damage to my car and we had lots of friends tell us that ABRA is the best place to go to get any kind of body repairs done. ABRA had me in mind through the whole process giving me updates via e-mail and phone calls. Even when the project would take a couple days longer than they anticipated they made me feel very confident that the job was getting done the best it could.
5/22/2013
Scott M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work. Link between car rental, insurance and Abra could be cleaner
5/22/2013
Saba I. VERIFIED CUSTOMER
Vehicle Make : Porsche
It was a positive experience from start to finish. The staff was professional courteous and knowledgable specifically Karen and Kevin. I just purchased my vehicle a few months before the Accident and was devastated but Abra has it looking exactly how it looked when I purchased it. I will refer everyone I know and intend on bringing in my Moms car as well. 10 Service all the way! Thank You I'm extremely happy!
5/18/2013
Joan H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job...thanks.
5/14/2013
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phil was awesome, work got done faster than i expected. this was my second visit to Abra in a year - i was so satisfied last time I came back.
5/11/2013
Emily T. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great!
5/11/2013
Lillian W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job, and keeps customer's informed on the status of their car.
5/9/2013
Donald B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very pleased with the work done on my truck
5/2/2013
Jan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated how friendly and attentive the staff were to me. I always value good customer
service.
4/28/2013
David M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Karen was great, kept me informed every step.
4/27/2013
Gail L. VERIFIED CUSTOMER
Vehicle Make : Honda
very satisfied
4/27/2013
Ginger C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car is fixed and now I can go back to toting the trash and grass clippings to the local dumpster. I do wish that the contract line about payment in full before car can be returned to the owner was changed since the customer has no recourse if they are not satisfied with the work done by Abra. However, everyone at Abra was extremely courteous and helpful. Thanks a million!
4/25/2013
Commander Freddy. VERIFIED CUSTOMER
Vehicle Make : Honda
I would use ABRA again if needed.
4/19/2013
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phil was great and contacted me daily.
Thanks, outstanding job
4/18/2013
Laquita A. VERIFIED CUSTOMER
Vehicle Make : Mercury
All was good no complaints
4/14/2013
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Acura
Although I was satisfied, I would suggest cleaning the interior of the vehicle before returning it to the customer, when you have to remove the hood. There was alot of dust on my seats, the console, dashboard, vents, etc. that I had to clean myself before I was able to get into the car.
4/12/2013
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Dodge
everyone very nice, professional and did what they said they would do in a very timely manner. Kept me informed.
4/11/2013
Valerie ***. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Customer Service and communication were lacking almost throughout the entire process. My vehicle was ready four days later than the original promised date and I had to reach out each time to determine the delay. There was a lack of proactive communication from ABRA to me (the customer)Car was delivered back dirty and no one walked me through to ensure that the repairs were actually completed. Due to how dirty the car was there as no way for me to look at quality of work at that time. I am very dissatisfied with my experience with ABRA and would be hesitant to recommend your services to family and friends.
4/11/2013
Hugues D. VERIFIED CUSTOMER
Vehicle Make : Nissan
just have a little issue with the insurance company, and a miscommunication with the office . but i was able to speak with the general manager [nicholas bouchea] he was very kind to listen me and try to resolve the issue.