Tim Henderson explained the vehicle repair process very thoroughly and my wife and I received timely text updates regarding the status of our vehicle. The staff at Abra was very professional and delivered our vehicle as promised. Great job!!!
3/19/2016
Lucille N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job Mark was so good with me and kept me a were of every step I would recommend Mark to everyone and the work was great
3/19/2016
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone there went over and above to make sure that I was satisfied.
3/18/2016
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don't have system send out false text messages about progress of repair or when car will be done
3/16/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleasant staff and kept me informed about the progress. They worked hard to fit me into the schedule just to accommodate mine!
3/15/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy
3/11/2016
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was kept up to date on every step of the way, which was so nice!
3/11/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a lot of consternation with the receptionist and others when I voluntarily wanted to drop my car off a day or so early due my need to travel out of town. Customer doesn't care about your metrics and measures much.
3/8/2016
Jacqueline E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kept informed every step of the way. Great customer service
3/3/2016
Amy G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I couldn't be happier with the work they did on my car! Staff was great! I would highly recommend them.
3/3/2016
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved the customer service and them keeping me updated with my car process
2/28/2016
Romano P. VERIFIED CUSTOMER
Vehicle Make : Toyota
New Customer Service Manager, Tim! Excellent people skills and knows how to treat customers.
2/27/2016
Fatima B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tim was wonderful and the work from the shop is fantastic !
2/26/2016
Beverly J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really nice that I got updates on repairs on regular basis. Excellent job on repairs & done in a timely manner. Truly appreciate your ABRA team. Office staff very nice to work with.
2/25/2016
Sally R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tim Henderson was great to work with. He made the whole experience much easier.
2/22/2016
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark informed me every day about what was being done to my car. I really appreciated that.
2/21/2016
Ed B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just picked up my car yesterday evening for a driver side door repair. Ava's latch was repaired satisfactorily. There is a rattle when the door closes and I will have to take it back.
2/20/2016
Dawn O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair service was quick.
2/20/2016
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Kia
They did an awesome job repairing my car, the customer service top of the line and their professionalism showed that they value their customers.