Great experience overall! Email follow-up was spot-on, phone calls weren't as reliable, but the message was conveyed as necessary.
4/24/2015
Joan H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repairs were done on time. Good experience again.
4/23/2015
Isaac W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After making complaint about the unacceptable customer service at the Fayetteville shop, I called & drove 25 miles to this Peachtree location. Am I happy I did. Starting with the welcome I receive & daily phone updates from Melanie, thru the lady that handed me my keys upon completion to the mgr Dane, who came out & explained the work. Great job on my truck, but more importantly, great customer service beginning to end. Thanks.
4/21/2015
Frank J. VERIFIED CUSTOMER
Vehicle Make : BMW
Text messages are standard and scripted. Not telling the story of waiting for parts.
4/21/2015
Latonya Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Their customer service was excellent
4/20/2015
Takashi M. VERIFIED CUSTOMER
Vehicle Make : Honda
Completed beyond my expectation within requested time frame.
4/20/2015
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Front desk very good. Supervisor, named Joshua is rude and unprofessional
4/16/2015
Shawn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great on the Mustang!
4/15/2015
Phyllis A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks!
4/10/2015
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA is the best customer service I ever had in life. You kept me updated of what was going on and the ending results were outstanding an A. Thank you. I haven't been satisfied with customer service in years.
4/10/2015
Jimi M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
110% Satisfied
4/8/2015
Nate M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David really represented the company well. He was very professional and kept me constantly updated with my repair process. I would definitely recommend this location and David sprcifically to anyone needing auto repair.
4/7/2015
Joe F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dave was really great to work with. He gave me regular updates on where my car was in the process of repairs. He also was very informative on what was going to happen and why certain repairs needed to be done.
4/6/2015
Mike M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great follow up!
Thx
4/3/2015
Alberta V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional Service and communication.
4/1/2015
Bessi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done thank you.
3/28/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair looks fantastic, but I never got status updates like I was told I would.
3/28/2015
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I spoke to was polite, kept me updated on progress and answer my questions ... that made me feel confident in their workmanship. Thanks for a great job done!