Very poor communication
Problems apparently caused delays but no one bothered to tell me
When I got the car back there were additional problems
8/1/2014
Summer S. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality work done in a timely manner. I like the updates by text and phone call..
8/1/2014
Deon B. VERIFIED CUSTOMER
Vehicle Make : Ford
It would be nice to get your car back fully washed and cleaned just my two cents other than that super great job
8/1/2014
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work. Very fast.
7/31/2014
Brent K. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience at ABRA was a great example of how customer service should be handled. Everyone was very helpful and the frequency of updates from both phone calls and texts was great! I never felt out of the loop on the progress of my vehicle. Jason was excellent and took great care of me throughout the process from start to finish. Whenever I called in, Jason always answered the phone almost immediately and was quick to answer any questions or concerns I had. I will gladly recommend ABRA in **** to anyone in need of excellent body service for their vehicle. Thanks again!
7/31/2014
Michal B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Sales rep was awesome to work with, very professional and pleasent as well as informative along the entire process! Not the norm so thanks! Michal B
7/31/2014
Terri B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was excellent. Jason took special care of us and delivered our car on time and in perfect condition. Top notch work and we are extremely happy with the result at a very reasonable price. Thanks!
7/31/2014
Andrew T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had a great experience. Thank you for keeping me updated daily and for being friendly and professional.
7/30/2014
Ken R. VERIFIED CUSTOMER
Vehicle Make : Honda
It looks great and the price seems fair.
7/30/2014
Karen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent repair job in a timely manner.
7/29/2014
Amber P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was very friendly and was concerned about my day. He kept me posted on my repair and personally called when it was ready. He also showed me what repairs they did. The one thing I did not like about my experience was that my car was not locked when I picked it up.
7/28/2014
Colin P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks For A Job well Done And For The Regular Status Updates.
Kind Regards
Colin P
7/28/2014
Alan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast, easy, and kept me informed through out the whole process. They also explained why there estimate differed from Allstates. Which was that Allstate tried to use reconditioned and aftermarket replacement parts on a brand new vehicle.
7/28/2014
Charles C. VERIFIED CUSTOMER
Vehicle Make : Buick
Good job!
7/26/2014
Ashley D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing customer service and great follow up, professional staff, and car looks amazing. The process was seamless and not stressful at all.
7/26/2014
Renato L. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful job, very nice customer service, update every day, very nice to work with, very recommended. A
Jason a very good business man.
7/25/2014
Robert A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your profession work. I have no other comments.
7/25/2014
Todd B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Car looks awesome! No hassle at all and extremely quick. Jason did a great job of keeping me updated as to the progress and was very flexible with drop off and pick up times. I would choose Abra again and again if the need ever arises again.