Justin Elkins was very helpful every step 9f the way. After looking over the damages of my car he ensured me everything would be fixed. He was also very helpful in keeping me updated throughout the process which I really liked. After a couple of weeks I came back to see my car and it looked good as new. I'll definitely be recommending Abra for its professionalism and top customer service skills
5/16/2018
Jonathan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jasmine was great. You have a seamless process working with USAA and the rental company. All things considered, I couldn’t believe how easy it was. Thank you!
5/16/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience, expected the experience to be grueling and time consuming but they took care of everything and were on top of keeping me updated throughout the process. I am very pleased with my experience.
5/15/2018
Tamika H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lack of communication
5/14/2018
Arun N. VERIFIED CUSTOMER
Vehicle Make : Audi
Linda was great!
5/12/2018
Vyvyne D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jasmine my representative made sure that I was inform and understood the process of my repairs. Would recommend this company to friends and family. Jasmine was very professional.
5/10/2018
Alan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First off I want to say that my car looks and drives great! Feels like a whole new car since the last time I drove it and it has over a hundred thousand miles on it, I couldn't be happier with the look and performance. Jasmine, who was the agent that kept me updated and informed while my repairs were underway, did an awesome job of making it a seamless experience. I will certainly be going back if I ever need any work done to my vehicle in the future.
5/9/2018
Chrysandra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
5/8/2018
Vickie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people were all very nice, even when the GEICO rep sent me to you on a Saturday when the GEICO program isn't really operating. You promptly got me in a rental car and sent me on my way. Thank you!
5/7/2018
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wherever you all found Linda. Keep her! She's a gem
5/7/2018
Frances B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Justin was awesome! He kept me updated about the current status of my repair and was accurate with the time schedule!
Super nice guy and very genuine! I like how he was realistic with dates and was forthcoming about any unexpected scenarios.
Well done and thank you!
Best - Nicholas Bounds
5/1/2018
Natalia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wish there were enough words to express my sincere gratitude for the professionalism displayed by this company .. but unfortunately there aren’t. .. lol .. I think your commitment to CUSTOMER SERVICE speaks for itself just for the simple fact that you all have a texting service to keep your customers updated on the status of their vehicle. .. Thank You for being timely, professional, and customer friendly. .. Thank You all for being a true testament to what CUSTOMER SERVICE is all about. .. Thank You to the ladies who were on my claim - Megan & Linda - for their courteousness .. & Thank You the gentleman who added the finishing touches on my car before I pulled off. .. I didn’t get a name but I can tell that he cares about the customer just as much as he cares about doing a great job adding those last minute details to my car. I was/am pleased with the service/work that was done to my car, and even more so .. I appreciate that you all took the time to detail the interior of my car. .. I totally was not expecting that, but it was/is sincerely appreciated. ..
4/30/2018
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was professional, extremely helpful and made this experience one of the best I've ever had in a car repair venue.
4/29/2018
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service my car looks great
Thank you
4/27/2018
Abdallah A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you
4/27/2018
Diana L. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car was in the shop after I was hit by another driver (Allstate insured) - having my car in the shop was inconvenient to say the least, and Justin went out of this way to keep me updated on the status of my vehicle and was returne to me as soon as possible. I have nothing but positive things to say about my experience at Abra and Justin is the reason. Thanks!
4/27/2018
Ezetris S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything were perfect.
4/26/2018
Ann H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jasmin was a great help and awesome customer service!
4/24/2018
Tristan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and support
4/23/2018
Attallah K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From the time I walked in to receiving my car back everyone was professional and accommodating. This was a great experience and if I ever have the need to have body work done on my car again this will be where I will take it! Thank you guys for the great service!