Mark was great. He was courteous and kept me informed. The work looks great. Your car rental partner needs some care though.
8/24/2017
Jerry L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fast and Efficient - professionalism magnified!
8/10/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found a sharp blade and part of a tool in back of trunk so I discarded them. Perhaps from the shop technicians.
7/27/2017
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have not been able to pick up my car even though I was called yesterday that it was ready
7/20/2017
Scott F. VERIFIED CUSTOMER
Vehicle Make : Ford
Shannon was a pleasure to work with and the text updates are a great idea.
7/15/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
You got the job done well and sooner than expected. Thanks
7/13/2017
Sergio C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair and staff were great. I don't remember being given estimated date of completion and direct proactive communication instead of through the app would have been easier.
7/6/2017
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Ford
Its not completed yet
6/25/2017
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The trunk doesn't close correctly after using it a few times
6/14/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unable to recall the lady's name who served my car; however, she assured me that I was in good hands which proved to be correct.
She was excellent. She demonstrated concern for my concerns and time,
6/2/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Kia
Some of the damage was not completely repaired causing a door mis-alignment and the door trim not fitting well. I came to pick the car up and had to leave it for more work.
5/31/2017
Yuyo S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional repair and nice service.
5/25/2017
Wardell P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and friendly customer service
4/16/2017
Tom S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super friendly, helpful, professional staff. You folks operate one top notch company.
4/7/2017
Chelsea G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Window not set right. Won't roll up all the way unless you force the window up. Also, mirror is not flush. Can tell it was damaged and new one put on. It looks like something I could have done on my own with a hammer, screw driver, new mirror and some glue. I was expecting the whole door to be replaced based on my initial visit which is the only reason I filed a claim with my insurance. That's all I have noticed so far, but I just picked the car up this morning and haven't had a lot of time today to look it over further
4/1/2017
Jonathan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was totally satisfied with all levels of service personnel. So happy about the results I cried. Thank you so much.
4/1/2017
Rachael D. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very courteous and helpful and communication was great. The car looks great!
3/1/2017
Samuel H. VERIFIED CUSTOMER
Vehicle Make : Honda
The Lawrenceville & Tucker offices were awesome! My car looks great & was completed on the schedule I was given when I turned it in. Wonderful doing business with both these offices.
2/23/2017
Ashley T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mr. Nugent and the team at Abra were very professionally in dealing with my claim. He answered all of my questions, and gave thorough explanations for my repairs. I will use Abra in the future if there are collision needs with any of my vehicles.
2/22/2017
Tesha B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took a week longer than it was supposed to for my car to be repaired. I was told 3 different times that my car would be ready tomorrow but when I would call the next day I was told that some other part had to be replaced and my car wouldn't be ready for another couple of days. I am satisfied with the work that was done but I am very disappointed with all of the delays.