Improvement on communication between customer and Abra.
1/14/2016
Joeseph B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was totally satisfied with the repair and services provided by Abra. They even washed and cleaned out my car. Customer service was awesome as I was kept abreast every step of the way! I highly recommend Abra for car repairs!
1/14/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Although car was not ready on 12/15/15, shop was waiting for parts and Honda dealership. TPMS came on and stayed lit for 200 miles back to home. I may have to bring it back to Abra.
1/2/2016
Bobby W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair only took a few days expected it to take much longer. Thank you Abra for your speedy service.
1/2/2016
Jhonard B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
12/31/2015
Vanessa E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just picked the car up after a month of the body shop having the car and discovered that 2 lug nuts are stripped and that the washer fluid pump is not working there is salvage yard writing on the bottom of the mirror and body shop writing on the window still and the first trip to pick up the vehicle after being told it was ready had to point out several things that had not been done yet and have to take it back to have these other problems taken care of and one of the office employees seems to have an attitude when you point out things to him about the vehicle that was not complete
12/18/2015
Jamie Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Johnny was the best. He keeper me informed and answered any questions. The team that repaired my car did an amazing job!
12/11/2015
Joe B. VERIFIED CUSTOMER
Vehicle Make : Ford
Highly recommend. Would use again if needed.
12/9/2015
Sol G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amber is very efficient and professional. However, she tends to be very curt in her answers. I'm sure some customers feel dismissed.
12/8/2015
Alta E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was exceptionally nice and informative
12/6/2015
Billie W. VERIFIED CUSTOMER
Vehicle Make : Honda
The lady at the front desk was most helpful. John Lowe was very customer focused and worked to meet our needs. Was nice to be able to leave the rental car there and ABRA check it in for me. Satisfied customer
11/27/2015
Amber B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very impressed with the constant communication and updates concerning my vehicle.
11/26/2015
Paige H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, courteous and thorough. Couldn't be more pleased.
11/13/2015
Henrietta P. VERIFIED CUSTOMER
Vehicle Make : Ford
The Service was great I will tell family and other about the service I received thank you
11/11/2015
Tyree T. VERIFIED CUSTOMER
Vehicle Make : Dodge
everything on time. Cant tell it was wrecked. Abra in macon ga. Did a great j0b
11/7/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A very efficient and pleasant experience beginning to end. I was kept informed throughout the repair process by sincere and caring people.
11/3/2015
Frank F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job everyone was nice & professional - Thanks
11/2/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service is excellent. Simon and Amber were very professional and knowledgeable through the entire process. The quality of work is perfect. Our car is three weeks old and we can't even tell it was in an accident.