Great updates on vehicle status, great customer service by Fernando Trejo.
5/9/2018
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the moment I walked in, I felt the crew at Service King, Geico and Enterprise were capable of serving me and my needs. I had zero issues and I loved that I was made aware of the process with text alerts. Bobby specifically did an outstanding job keeping in contact. Thank you, will recommend to all my family and friends!
5/8/2018
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was so friendly, the cost of the repair was more than fairly priced, and I got my car back several days earlier than predicted. It looks like new again and I couldn't be more pleased. Thanks to everyone involved--excellent team of professionals.
5/8/2018
Teri O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I dealt with was very patient and pleasant to deal with
5/4/2018
Juan V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service King did an amazing job fixing my car after a wreck! They kept me up to date with texts and on pick up day, they did one last test drive and found it was pulling a little and they immediately corrected it before returning to me. Bobby even helped me unload and load all of my tools from the rental back into my own car. Great customer service and amazing repair work! Thanks again Bobby!
5/4/2018
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Will return if I ever need to.
5/3/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, this South 1st street location is a fine tuned machine. Great staff and great service.
5/1/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Good communication, done ahead of schedule. Last time I had body work done there several years ago someone offered a ride home which was nice, but getting done ahead of schedule is a bigger deal to me than taking an Uber.
4/28/2018
Todd B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I hate to complain because the staff was so friendly, but the repairs are flawed. The replaces fender is visibly misaligned. I tried giving them a second chance to tighten it up, but they said they can’t do any more because the bumper should’ve been replaced and insurance wouldn’t cover it. So my car, which I’ve owned less than a month, will annoy me whenever I look at it. Unacceptable.
4/24/2018
Mergery R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Prompt service and good work!
4/24/2018
Estelle B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate to prompt attention to my car repair needs and the courteous manager who thoroughly explain the work repair! I also appreciate the frequency of the text messages that kept me informed of the status of the work on my vehicle.
I am most pleased with the service I received from Service King!
4/21/2018
Maryjames O. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I really appreciate hearing that y'all took the time to stay late and finish the repairs on my car. You guys helped turn this huge inconvenience into a fast and easy experience. I work at O'Reillys and will definitely be recommending you guys to my customers.
4/20/2018
Judy C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was great. The people were friendly. My automatic trunk opener does not work. A tail light doesn't work. And the front emblem is coming off. This happened that same day I got my car, took it home and inspected it more closely. Also, there is a rambling noise on the front. The manager told me about the rambling noise and that they did not have. Mechanics so for me to take it to a mechanic shop and if the noise was part of the impact, service king would work with the insurance to get it repaired. I'm taking my car back to service king for them to fix all the issues I mentioned here. Not completely satisfied.
4/19/2018
Jodi W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very fast and friendly!
4/17/2018
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff at this location could not have been any nicer! They all did there job very professionally while making you feel very special! My car looks Awesome and I am extremely pleased with work and service.
4/16/2018
Lance P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful experience with top of the line repairs, got the job done right and fast. Answered all my question the the fullest. Would recommend.
4/16/2018
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best customer service I’ve experienced from any collision repair shop. I was extremely impressed with the quick turnaround of my repairs. Fernando was helpful and informative, polite and friendly. Thank you!
4/14/2018
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with the staff at Service King was a 15 out of 10! Great people who clearly love their jobs and are tuned into making sure customers have the best possible experience. Oh yeah, and my car turned out perfect, too.
4/14/2018
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They went above and beyond, Jamie tried to get me a good rental from Enterprise, Bobby was very helpful and y’all washed and vacuumed my car which was very appreciated.. was so happy to get my car back 4 days earlier than quoted 10s all the way!!