The customer service I received was exceptional from my first call to schedule the appointment until I picked up my car.
2/10/2016
Jeff J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Christina and then Doug were great
2/10/2016
Carol L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The first time I went in it was hard to locate my claim and it seemed I didn't have an appointment. The length of time for repairs seemed so long. I will say the car looks very nice and the end result was good . Doug was so nice and was very
Personable . He would be the reason I would refer to you all because he is Great . He should get a big Thank You from the company for his personal contacts .
And he seemed very knowledgeable.
2/8/2016
Linda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was really easy and professionally handled.
1/31/2016
Steve R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The very best service I've ever experienced at a repair facility.
Thank you.
Sincerely,
Steve R
1/26/2016
Mark R. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service attitude from first contact through completion.
1/25/2016
Paul O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic service from the first step in the door to I belive his name is Darin he was very efficient with my time from the get go.Darin called me everyday as hew new my timeline for travel was close.I also received texts every day on updates which relieved my concerns also.The car was also prepared in faster time than first projected which was a win win on my timeline, Darin checked me out and made sure I was Satisfied with the work he is top notch on service and delivery.By the way the car was cleaned perfectly when I picked it up very nice surprise Kudos to Darin and the team. Paul O
1/23/2016
William T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very excited and happy with my results from ABRA Auto Body & Glass in Franklin. I worked with Christina who was always there and welcome for me to ask questions and give me answers when I needed them. She kept me updated with the full process and any roadblocks that came up she was quick to tell me and update me on their process. I'm new to Nashville and have needed a car shop in town that I trust because I'm real picky who works and touches my Tahoe and I'm definitely satiasifed and won't let anyone work on my car other than ABRA in franklin. Thank you guys
1/21/2016
Julia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair work looks great and my car was returned to me much cleaner both inside and outside than when I turned it in. Attention to detail was appreciated. The updates on the car as it was progressing in the repair was great.
1/20/2016
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Honda
N/a
1/20/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was kept well informed of the status of our vehicle and work appears to have been completed properly.
1/20/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was a small chip or blemish in the paint. It's very minor and since I'm turning the car in a few months (lease), I'm not worried about. However, if it was my car that I was keeping for a few years, I'd request it be fixed since I think it might flake and become an issue later. But there is no need to contact me. All the people I dealt with were fine, just the quality of the repair needs improvement.
1/19/2016
Denise W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fabulous service!!!
1/17/2016
Phillip K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had contact with two young ladies and they were both great! One was the receptionist or person who initiated the process & she was very courteous & acknowledged me when I entered the door each time. The other young lady handled my process throughout and was just super nice and explained everything along the way. The car looked great when I picked it up.
1/16/2016
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Doug was efficient and prompt with the service at task.
1/14/2016
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Christine was on top of our job & notified me of the progress daily. GREAT service & very quick. Repairs look great!
1/12/2016
Christine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Christina was absolutely wonderful and exhibited excellent communication skills.
1/9/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ashley Jones was a great point man for a very good team.
1/9/2016
Albert S. VERIFIED CUSTOMER
Vehicle Make : Honda
great job
12/31/2015
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome work and Christina went over and above for me.