Shawn was great with giving me updates twice a week and keeping me informed. Great customer service.
1/29/2016
Alexander E. VERIFIED CUSTOMER
Vehicle Make : Audi
Amy and Sean, the two folks I interacted with, were wonderful. I feel confident that you all stand behind your repairs and would help out again if needed. Thanks!
1/28/2016
Rachel Anne. VERIFIED CUSTOMER
Vehicle Make : Honda
I noticed my door handle was not fixed and the guy told me it was on the invoice to get fixed but I guess the guys missed fixing it.I just have to call and set it up to get fixed but other then that the passenger door looks great.
1/26/2016
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Honda
10/10
1/26/2016
Donald R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A perfect job
1/26/2016
Jenny C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mike Poelker was the best person to deal with in updating me on my car and taking the extra care to ensure it was done in a timely manner. The lady at the front desk named Amy, was super nice in making sure payment was complete from the responsible party paying for the car. A great team that truly care about their clients! I will take any of my cars there and highly recommend this Service King on Mallory Station Road, Franklin, TN to anyone!!
1/17/2016
Julie O. VERIFIED CUSTOMER
Vehicle Make : Acura
The process was very easy and convenient.
1/16/2016
Tricia J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff especially Mike who took great care of me
1/16/2016
Debbie S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Fantastic job.everyone was personable and friendly. Mike Poelker was excellent..knowledgeable..I would service my car there again and recommend service king to everyone. Thanks so much!!!!
1/16/2016
Michael T. VERIFIED CUSTOMER
Vehicle Make : Porsche
Notifying the Customer in advance about the scope of work, especially repair versus replace decisions. Just in case they would rather pay more to replace a body panel versus simply repairing it.
1/13/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shawn did a great job
1/12/2016
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mike did a great job getting our Lexus looking better than ever and worked hard to complete the job quickly to save us a hefty rental car charge. Of course he must have a great team behind him.
Brian and Nancy D
1/9/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good work
1/7/2016
Brad D. VERIFIED CUSTOMER
Vehicle Make : Acura
A service! Thank you!
1/6/2016
Steven T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike was extremely thorough and detailed through the process making sure every last item was repaired correctly. I would absolutely recommend Service King to everyone I know!
1/6/2016
Fredrick S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service updates were timely and thorough. Outstanding service!
12/24/2015
Ernest S. VERIFIED CUSTOMER
Vehicle Make : Honda
People I related to were friendly and helpful.
12/24/2015
James G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ok
12/24/2015
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Kia
Our experience with service king was excellent. Everyone was friendly, professional and the work was done perfectly. Mike was our representative and he was extremely professional and friendly.
12/17/2015
Frances B. VERIFIED CUSTOMER
Vehicle Make : Acura
The estimate to repair my auto was 4 or 5 days and ended up being a month!
Amie is wonderful and helpful.l