I was very disappointed with the way the receptionist handled our claim. She is extremely disorganized and very lax about getting simply answers to questions she should be familiar with. When I talked with the manager he lied and was extremely insensitive toward my husband and i's concerns. So much so that he even told me "my only concern is getting your car repaired in a timely manner " I will probably file a complaint with the BBB as well as tell my entire family, friends and coworkers.
2/12/2015
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything was smooth and the staff was great!
2/10/2015
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate all the updates and the careful explanations. everyone was so friendly and that really helped make a difficult situation better.
thank you!
2/9/2015
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely excited! You completed the work quickly AND cleaned my car. Which was unexpected. Very quality work from individuals who actually care!
2/8/2015
Edyta Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Pleasantly surprised on how fast work was done. Very good customer service
2/7/2015
Jimmy B. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys do an awesome job. Fast & priced fair
2/3/2015
Jill D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very courteous and I like the text communication.
1/24/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My I momo dog face to banana patch
1/24/2015
Monica G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick and professional service. The Abra team did a GREAT job on my 2007 Chevy Eqinox. Thank you so much for all the extra work and details that was performed on my vehicle. Very much appreciated!!! Thank you.
Monica
1/23/2015
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Are Honda looks beautiful. Thank you Joseph & Beverly B
1/19/2015
Jacqueline T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Na
1/19/2015
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was excellent. Everyone my husband and I talked to was friendly and professional. They were perfectly willing to work with us about pickup time because of our hectic work schedules. And our car looks actually better than it did before the accident! I also liked the convenience of text message updates. I hope we won't need any work in the near future,but if we do,we'd like to go with you!
1/15/2015
Vladimir M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Abra exceeded my expectation, both in quality and customer service.
1/15/2015
Emerson C. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was fast & a good job.
1/9/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Honda
I received excellent customer service.
1/8/2015
Robert T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great, timely, and friendly service. I was pleased on every level with my experience.
12/20/2014
Yuriy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good job. The workshop is shining. The parking space is clean and nice. People who work are very caring. They did exactly what I expected. Looks like this is workshop I've been looking for many years....I am very happy and wish all you guys a Merry Christmas! God bless you and your families! Yuriy
12/13/2014
Santita S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
excellent services
12/11/2014
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Was truly satisfied with the overall experience with ABRA auto body. The customer services Was excellent. ????
12/6/2014
Eugene P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only regret I have is the cleanup was messy. I found one of my Bear's floor mat in the cargo bed, a another the Bears logo was dislodged from the mat.