I was very satisfied with Abra Auto. They went out of their way to accomodate me and I appreciated how they treated me with utmost respect and care. Abra Auto (Woodridge) have exceptional people working at that location and Chris Bolt from Abra Auto (Skokie) did a great job on my car. Overall, I was completely satisfied.
9/14/2015
Eugene L. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with how quickly I was able to drop off my car and get a rental car. The people at Abra were very curteous and helpful.
9/10/2015
Marcel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
As promised, the work was done very well and consistent updates were provided every step of the way.
Thank you for your attention to detail and even catching that I left my school parking pass in the rental car!
9/9/2015
Alberta D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The speaker in driver side door where accident and repairs happened is not functioning correctly. The inside of the truck still has body shop dust on the interior seat middle and back. The dust is also on the console, cup holder, under radio and etc.
The door looks good however the mention should have been completed prior to delivery.
9/5/2015
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Thanks
8/29/2015
Carl L. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, I was told by the Geico representative that the insurance for the rental car would be covered as long as I faxed over the insurance information from the company that I use (State Farm). Then, when I came to ABRA to pick up the rental car, I was told that the insurance would not be covered and that I would have to pay 16 a day for coverage. This made no sense since I was not at fault for the accident, so why should I have to pay for the repair or the inconvience that this has caused me. Then, today I was called at 5pm and that my car would be done "sometime tomorrow afternoon," and that I would have to pick it up immediately. I work in the city until 6pm, which is when the store closes, and have no way of getting there before closing. The man that called said that I would have to pick it up when it's ready tomorrow and that Geico is very "strict" about getting everything handled quickly. Once again, why am I being inconvience for this? I was never told a specific time that my car would be done, so you just expect me to magically rearrange my schedule to drop off a car? Come on now. Even in the brochure that was handed to me, it says that I have 24 hours to drop off/pick up my car, so I don't understand why I was getting hassled about this.
8/27/2015
Francis K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am pleased with your work..well done.
Thank you ABRA team.
F Kanappilly
Quality work...thank you ABRA team
8/26/2015
Jason P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with the work done. Good job.
8/22/2015
Hoang H. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and on time. Thank
8/21/2015
Milan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was an exceptional service
Thank you!
8/20/2015
Roger J. VERIFIED CUSTOMER
Vehicle Make : Dodge
everything went great
8/18/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Kia
I am completely satisfied with the work done and it was done in a timely manner as well.
8/18/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased that I was kept updated by phone every day or two during the repair process. I also found that when I left a message for Geico representatives, I received a timely response.
8/17/2015
Evangeline C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people in ABRA have a good customer service and are very friendly. The car was perfectly repaired.
8/15/2015
Howard L. VERIFIED CUSTOMER
Vehicle Make : Honda
so professional; respectful - answered all questions - thank you for updates, nice touch!
only dash compartments & vents could of been cleaned
8/13/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They do good work,and provide great customer service.
8/12/2015
Dolphin S. VERIFIED CUSTOMER
Vehicle Make : Nissan
yes
8/12/2015
Howard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work
8/11/2015
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional
8/9/2015
Jeanne P. VERIFIED CUSTOMER
Vehicle Make : Ford
Surprised the repair was done so quickly. The cost was less than M & L on****. Labor cost difference?