Did not fix the hood correctly. It does not close correctly
5/2/2018
Beverly L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service is outstanding. I was treated royally from the minute I walked in the door. The car looks brand new and the inside was spotless. Thank you so much for good old-fashioned service and expert work!
5/2/2018
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Ford
Call as you tell system it is ready so survey doesn’t go out before the owner knows it’s done
5/2/2018
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was a good job well done. Courteous, engaged and sensitive to the situation. Thanks.
5/2/2018
Louis E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
5/2/2018
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your custom service, I was well please
5/2/2018
Frank T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely satisfied! Will refer anyone
5/2/2018
Miguel P. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job and were very accommodating to my schedule. Preston was very thorough and kept me updated through out the day.
5/2/2018
Noah M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra was great! I have and will continue to bring my vehicles to Abra.
5/2/2018
Nahid S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Danielle was absolutely a gentleman and very helpful. He kept me up to date on every step of the way
5/2/2018
Alexa J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Abra got my car completely fixed in less than a week. Their customer service was phenomenal and they made the process of getting my car repaired very easy.
5/2/2018
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your customer service manager Kevin Dellinger was a pleasure to work with. He did a great job.
5/2/2018
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
absolutely wonderful...would highly recommend
5/2/2018
Dan F. VERIFIED CUSTOMER
Vehicle Make : Buick
Kept me well-informed of the status along the way. Thanks!
5/2/2018
Ilsa E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was good. Thanks
5/2/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My Mercedes was damaged while with Abra, the supervisor David Meece refused to repair the damage. He did not speak to me about it. I'm very dissatisfied with the service provided, unprofessional.
5/2/2018
Meghan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy with the service and the repair.
5/2/2018
Bobbi D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jose and Rebecca were extremely friendly. I was so excited to pick up my car and was so pleased that not only had it been repaired to my satisfaction but it had also been washed and cleaned out! Thank you guys so much!!!!
5/2/2018
Adam H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Looks amazing
5/2/2018
Jerome K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was extremely friendly, repair job looks great, huge surprise to have interior and exterior of car completely cleaned upon pick-up. We have no complaints and would recommend ABRA to everyone we know.
Only one suggestion: the text message updates were great way to stay updated, but a little more information would be helpful. Perhaps daily texts that work is "in progress" as we had a few days with no updates. Also, better clarity on finishing the job would have helped. We recieved a text that the car was almost complete, but didn't receive the "job completed" text until over a day later. We Kept changing our schedule to pick up the car. Eventually we just called the office to get more detail.