I was amazed at the customer service! Especially with Jackie who always kept me informed on what was happening with my car!! She and the rest of the staff were amazing and comforting to me, especially seeing the work being done to fix my car was due to it being stolen and in a hit and run accident. The staff helped me out tremendously in a dark time in my life, and I couldn't be more thankful!
4/11/2018
Snow.**** Snow,patricia. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the best place I’ve ever had body work done ,
Very courteous and knowledgeable staff would highly recommend
To everyone I know.
4/11/2018
Lowell D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The body work came in below the estimate and before the time promised. We had one comment, and the staff addressed it immediately and completely.
We were provided our warranty, and off we went.
4/11/2018
Ian B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
You never have a second chance to make a first impression and having a vibrant first point of contact is critical in that process as typically one is not exposed to the staff doing the work. Rochelle was fabulous and ma me feel comfortable! Then you guys washed my car. How awesome was that. Creating a customer for life. Well done! Ian
4/11/2018
George S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You all were very helpful
You made my experience completely painless, and I would definitely recommend Abra to anyone needing such repairs.
4/11/2018
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Ford
I worked with your representative David, I had a great experience with him, he remained in contact with me daily about the update on my repairs. I felt the service was prompt, easy, and the employees were all very friendly from the minute I walked in to the day I picked up my car. I would definitely bring my car here again if I need any repairs.
4/11/2018
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely satisfied that Abra not only does an excellent job on repairing my veh but exceeds in customer service at the desk, also, in keeping touch every step of the process and they detail the heck out of your car once it's completed for pickup. Gotta Love Them!! I KNOW I DO !!!
4/11/2018
Alicia B. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra staff at Bellevue location is very friendly and I was kept up with the repair status at all times.
4/11/2018
Todd W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was informed of the progress and I liked it
4/11/2018
Curtis.mercy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always the best service every time. Great customer service and caring staff
4/11/2018
Lee M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff, got the job done quick and professional and kept me informed thru the whole process!
4/11/2018
Diane L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was wonderful from the beginning to the end. My car was picked up and a rental was delivered to me on a Friday and my car was returned and the rental picked up the next Wednesday. All employees were pleasant and kept me up to date on the repairs. Couldn't tell anything had been damaged when it was returned.
4/11/2018
Marty D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Manager was Great!
4/11/2018
Mandy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and nice!! Kept me informed and answered all my questions
4/11/2018
Mary W. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated getting update emails while my car was at ABRA. All employees I spoke with were friendly and courteous. The repair was done in a timely fashion and looked great when I picked up my vehicle. All in all, a very good experience!
4/11/2018
Britteny S. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was fixed in a very timely manner and I appreciate being kept up on the status. It was hassle free and so simply.
4/11/2018
Cort F. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA did an excellent job om my Nissan Frontier.
4/11/2018
Edwina K. VERIFIED CUSTOMER
Vehicle Make : Buick
This is the second time my car has been repaired with ABRA in Jacksonville.
Outstanding service. Will recommend them to anyone in need of car repairs
They are friendly, thorough and don’t rush your job.
That’s why you are happy with end results.
4/11/2018
Teresa D. VERIFIED CUSTOMER
Vehicle Make : Kia
How far is beautiful now if it doesn't snow LOL
4/11/2018
Nikola P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for all you do. Service was wonderful. I'm highly satisfied with the results. Keep up the great work.