Always very fast and efficient - employees always nice and courteous
4/6/2018
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Kia
Appreciate taking such good care of me and my car.
4/6/2018
Sherry T. VERIFIED CUSTOMER
Vehicle Make : Kia
Im very pleased with the end result and the continual updates. Repaired more quickly than anticipated.
Great job! You have my vote and a referral.
4/6/2018
Marcie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys are the BEST! Thank you again.
4/6/2018
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
4/6/2018
Marsha A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a great job Everyone was very helpful would tell all my family and Friends to use your body shop Thank you for a job well done
4/6/2018
Brentnom M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There were a slight scuff mark on the left rear bumper that wasn’t there when I brought the car to the body shop. This was evident by the pre service pictures taken by Mark. It wasn’t such a big deal for me, so I asked Mark if he could get the Technician to buff the scuff mark for me. This was done. However, it appears that during the buffing, it appears that too much of the paint came off and left two small marks on the bumper. When Mark brought the car back to me, I pointed the two small marks on the bumper to him, which he denied was caused by the shop. Two other people came and look at the bumper, and they both denied it was their fault. When we looked at the pictures, there was no evidence of any scratches to the bumper when the vehicle arrived at the shop. This showed me that the personnel at ABRA Body Shop is dishonest. If they lied for such a minor incident, what would they do for something much bigger. I would never recommend this franchise to anyone looking for body work. Good luck.
4/6/2018
Jonathan J. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate the texts. Last time I had collision repair I had to jump through hoops to get anyone to update me. Not only did I get texts, but Mike called to check in with me. The car had a minor repair, but it was done in two days and the work was great.
4/6/2018
Jake F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Service. They went above and beyond expectations. I also like that they give you daily updates.
4/6/2018
Natasha P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jasmine made my experience beyond wonderful! The only complaint I have is that the receptionist (Dawn?) doesn't seem to know what she's doing, maybe she's new, but she could use some training. Upon my arrival she told me they were unable to take my car in for service and I needed to make an appointment; the next available date was 2 weeks from the date. My car was un-drivable and my insurance already contacted the shop. When I returned to retrieve my vehicle after my repairs she told me I had to pay a $500 deductible. Thankfully, Jasmine told me it was waived by my insurance before I arrived or I wouldn't have known. Jasmine was extremely accommodating to my schedule and had a very upbeat attitude during a stressful time. Thank you Jasmine! It's because of her that I will recommend ABRA to others!
4/6/2018
Seth W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly, timely, very professional
4/6/2018
Kim B. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly staff and very informative!
4/6/2018
Ann W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a good job on fixing my car!!! Well done!!
4/6/2018
Brooke H. VERIFIED CUSTOMER
Vehicle Make : Jeep
These guys truly made a stressful time easier and treated me with such kindness. They went above and beyond and I’m so appreciative. I would choose ABRA any time I need some repairs. Many thanks to the whole team!
4/6/2018
William T. VERIFIED CUSTOMER
Vehicle Make : Lexus
very professional and courteous service. price came in under estimate. excellent paint match. kudos to the painters.
4/6/2018
Anne K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very pleasant and helpful. I was kept in touch through out the whole process.
4/6/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Smart
Car looks great thanks for your efforts to serve me.
4/6/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Letting the customer know ASAP when the car will done