Great communication, excellent work, personable staff. Made a bad situation very pleasant.
3/28/2018
Roselee W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to all who worked to make my vehicle look amazing. I am sad for what brought me to your business but grateful for your excellent customer service and your dynamic mechanics.
3/28/2018
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very courteous. No waiting. Rental car experience was easy due to setup and return. James kept us informed as he work was being done. Would recommend to others.
3/28/2018
Vicki H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very happy with the service, would recommend to friends and family. Repair took alittle longer than I thought it would, is a very busy shop.
3/28/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Just not completely happy about how Frances handled the insurance issue. I understand state farm may have not sent her all she needed but she could've been nicer about it. On Friday she called at 5pm saying we could pick up the car but they close at 5:30. More notice would've been nice or not call till Monday morning! Then she disputed the payment amount and firmly told me "she would not release the car until full payment from me was made"! Her attitude was gruff! She got nicer Monday when I called her, but she could've handled our situation in a friendlier tone.
3/28/2018
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Honda
Jasmine was great and kept me updated!
3/28/2018
John J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Did a great job in the timeframe promised. Friendly and knowledgeable staff. Very pleased with work.
3/27/2018
Abel P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome
3/27/2018
Ronald/mary Kay. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only thing we had a problem with at all was that we were given estimate of about $845. We asked for the underneath spoiler to not be put back on so thought we were taking off $70 since we were told that was how much it cost. Never heard anything from anyone til I call to see if car would be done on Wednesday by close and told cost was gonna be $1000. Upon picking up car on Thursday when it was done I asked why we were not called to be told that when taking off front bumper there was more damage and would cost more I was told a guy named Craig has told the girl he did call and told us but he Did Not. Yes we knew our deductible was $****,000 but just because that's our deductible didn't think it automatically met the damage fix would cost that. Client should be called and talked to when you find more damage and cost going to be more. When told about finding more and had to fix so of course price went up I can understand that but I should have been called in the first place before just fixing it and then finding out oh I now owe ****,000 not about $770
3/27/2018
Dawn T. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks-you Ms.Shelly lambernt for her professional,courteous service Ms.Shelly was very customer friendly my vehicle was repaired in a timely manner and properly and she reassured me that my car was being safely repaired to the damages to my vehicle Ms.Shelly keep me informed on a daily basis allowing me to be informed throughout Abra team. Thanks-you Ms.Shelly and the rest of the Abra team. I am very pleased and reccommond other's
3/27/2018
Harry L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional received my vehicle back sooner than expected.
3/27/2018
Deotis J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding service. The daily updates provided peace of mind that things were being taken care. Can’t say thank you enough for the repairs and my satisfaction.
3/27/2018
C R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great, thanks
3/27/2018
Scott W. VERIFIED CUSTOMER
Vehicle Make : Ford
Jenna was absolutely the best at being thorough and in constant contact. I would recommend anyone to have body work done there.
3/27/2018
Fernando J. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service and I really like how looks
3/27/2018
Amy A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for your help before, during, and after my car’s repair.
3/27/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job and very nice people
3/27/2018
Wesley M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your company took good care of my car during this process and i would recommend you to my friends
3/27/2018
Paul K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really looked at it when I got home and the fender wall needs to be painted by the bumper has black showing in to nicks by the Headlight
3/27/2018
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job in no time at all. Great people doing a great job!