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Real Reviews from VERIFIED CUSTOMERS
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Jeep
**** i dont have my car back so how could this be a post delivery survey? 2 i havent heard anything from you guys or the insurance adjuster so i dont even know wht was done to it. 3 are yall planning on calling me to tell me my vehicle is comokete?
6/2/2018
Rikki W. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great, and I’ve never had a repair done so quickly!
6/2/2018
Robert F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ms.Pat was great
6/2/2018
Misac N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Don't email me that my car is been taken good care of but instead email me when it will be ready
6/2/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick service, good communication
6/2/2018
Julio T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job. If ever to get into an accident, this is the location to go. Sasha, as well, was a great help and she deserves much credit for my satisfaction.
6/2/2018
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great, fast service- staff was so kind and friendly!
6/2/2018
Zane M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
None
6/2/2018
Sylvia L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
First and foremost,I was treated as a person with a problem or issue that ABRA could help me resolve. Yes, ABRA staff worked extremely well with my insurance company and that also speaks well of them. While I was there to be served and waiting only a short time, other customers were treated with great respect and courtesy. People can be upset and out of their normal behavior when unfortunate things happen in life. The staff at ABRA, all of them, no matter how busy they are, and they are always busy, take time to be polite and generous in their efforts to answer questions and take care of each and every one of the customers' needs. I did have 2 weeks wait for my car with its much needed care for repair. The hail damage done to my car was not a quick fix. It took multiple tries and added processes and costs. MY CAR LOOKS AMAZING! THANK YOU ABRA & ALL YOUR STAFF & TECHS! Then, I was assured, a life time warranty for the repairs!! My son is in the car business and has been for a number of years. He would be want me to be absolutely truthful. Great work. Great service. Great attention to people and details! Your reputation precedes and follows. Keep going.
6/2/2018
Benjie M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleased with the work that was done and everyone was very polite and professional
6/2/2018
Bonnie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly. Good communication.Job well done!
6/2/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were excellent as far as I can tell I do feel that the truck should’ve been cleaner on delivery
6/2/2018
Denita W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done
6/1/2018
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept updated on the progress of my vehicle. Most everybody that I had contact with were professional and helpful.
6/1/2018
Rick N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
6/1/2018
Adam Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Connor and the entire team were helpful, friendly, and considerate. I fee like everyone went above and beyond and made me feel like more than just a customer.
6/1/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
A fast, excellent repair, and my agent Stephen explained the process, kept me up-to-date, and answered all my questions in a way that was easy for me to understand. A terrific experience, and I’d happily return to ABRA should I need another repair down the road. Thanks ABRA!
6/1/2018
Sara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything after the drop off was perfect. The drop off was rough with the insurance, both the first time I attempted it, and the second time when I actually left it. The rental company and the insurance company hadn't figured out my rental, even though that was the whole issue in the first place. I wish kadels or Abra, whomever is responsible for my vehicle, would take responsibility for ensuring that a rental is set up for clients dropping off a vehicle that's been damaged by somebody else, and the other person's insurance is paying for it.
6/1/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Buick
Extremely satisfied
6/1/2018
Vincent R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My experience was above and beyond all of my expectations.From the beginning the people i met were very nice and polite. The repairs that were done on my Lincoln were "EXCELLENT" I am very pleased, Thank You So Very Much.
6/1/2018