Absolutely impressed with Mike who noticed the insurance coverage offered differed from what I was expecting...he called a day before picking car up which allowed me to get the situation corrected.
5/27/2018
Chiquana J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job
5/27/2018
Matilde A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep me abreast of the status daily basis. The office staff were very attentive and friendly. When I got the call car was ready the did paperwork was ready to be sign and my part of payment made. This is my second experience with this company and have not been disappointed.
5/27/2018
Aaron J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Although the process took longer than expected, the entire staff was extremely courteous and kept me updated every step of the way. The work was very well done.
5/27/2018
Rockwell G. VERIFIED CUSTOMER
Vehicle Make : Ford
Exceptional service and highest caliber team and work put our big white Buffalo back together in short order.
Thank you all for a job well done!
5/27/2018
Vincent M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience. Delivered ahead of schedule and vehicle returned much cleaner than at drop off.
5/27/2018
Jennifer E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Greatly appreciated Monique’s consistent communication throughout the whole process!
5/27/2018
Amy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This Abra is as amazingly awesome as ever. Unfortunately I’ve had a *lot* of auto claims in the past 2 years and they have always been amazing to work with!!!
5/27/2018
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and easy to work with. Daily updates were very helpful.
5/27/2018
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Had to scrub paint off of the driver side window and windshield. Work was done on the passenger side. The driver side is also cloudy and the paint is messed up. Total half **** operation. I’ll be taking it back on Tuesday for their list of excuses for messing up a 3 week old car.
5/27/2018
Bruce S. VERIFIED CUSTOMER
Vehicle Make : Buick
The customer service rep Nikki was completely rude on all 3 occasions that I visited the shop. She doesn't acknowledge customers I has an appt she never informed me I was waiting for 26 mins because Mike was with another customer. When I asked why I was waiting so long I was ignored. The next time I came into office I asked a question to her and she ignored me and asked Mike if he had explained the timeline. Because of her rudeness I would not recommend your shop. I believe she needs customer seecibce6 training for all people. Than to make things even worse my car took 9 days longer
5/27/2018
Tahnee P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so kind and thoughtful. Kept me up to date everyday about where my car was in the repair process. The repair itself, PERFECT! I can’t even tell it was hit. Thank you so much for your professionalism and expertise.
5/26/2018
Nazir G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Scott was terrific!
5/26/2018
Tom G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jesse great communication and service!
5/26/2018
Rita D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent friendly service I would definitely recommend this team to anyone needing body work. Clarissa walked me through the whole process and had a rental waiting for me
5/26/2018
Catherine K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The shop did an amazing job on my car. I am extremely happy with the results. Kelly was also great. This was my first experience with an accident. Kelly helped me throughout the entire process and with filing the insurance claim. Ineill recommend Abra to all my friends and family if they ever have a need for repairs to their automobiles. Thanks again!!!
5/26/2018
Melvin G. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job & fast.
5/26/2018
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It always hurts, but you guys make it hurt as little as possible. Professional, courteous on time delivery of quality work. I definitely would recommend you guys
5/26/2018
Robin C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Efficient and fast service. Friendly and professional. Took good care of me and my car.