No one test drove the car to confirm that it drove safely before calling and stating that it was ready for pick up. We had to bring it back.
10/9/2013
Erin L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was friendly, professional, and awesome. It was the best time I have ever had getting a car repaired!
10/9/2013
Melvin K. VERIFIED CUSTOMER
Vehicle Make : Saab
RepAirs should be done right the first time!!!
10/9/2013
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Poor communication caused me to cancel a personal appointment so I could pick up my car, only to find out it wasn't ready. When I finally picked up my electric car the battery was almost completely drained and I did not have enough charge to make it home.
10/9/2013
Corey J. VERIFIED CUSTOMER
Vehicle Make : GMC
Customer Service was great. I like the fact that I was notified of the progress of my truck. In and out in a timely manner. Keep up the good work.
10/8/2013
Gary V. VERIFIED CUSTOMER
Vehicle Make : Buick
Great Work Very Happy
10/8/2013
Dever J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excelent experience I had with Abra's representative Lindsay and the entire staff.
10/8/2013
Kenneth L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job on my truck. Looks like nothing ever was damaged. I'm speechless on how well u guys did
10/8/2013
William C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service.
10/8/2013
Shawn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
But, ya'll are going to fix on Monday what I found that caused me to not be completely satisfied. Hopefully, simple fixes, that could have been caught first time around, but understandable also how they could have been missed. Thank you!
10/8/2013
Gornell W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Perfect!!!!
10/8/2013
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Technical aspects of the job were just fine. Only issue I have is in the delay with getting the job done. Defects in the replacement part caused at least one day in job completion, ... with the necessity of my having to rent a car for one day, adding to my expense. Entire job too from Monday till Saturday, which seems a bit excessive. Staff at ABR were very good in keeping me informed of the delays and eventual progress. Seems to me that it would have been more efficient for me to wait until the replacement part was as the repair shop before I brought my car in for the work, which would have saved two whole days. We only have one car in my family, so this left us a bit inconvenienced for 5.5 days. The workmanship was superb!!
10/8/2013
Jenna M. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication about process. Very friendly and conscious of timeline for work. Impressed they detailed my dash even though body work was external. Thank you Rich, Samantha and team.
10/8/2013
Burnett K. VERIFIED CUSTOMER
Vehicle Make : Acura
Very on top of letting know when things would be ready. I appreciate all the communication.
10/8/2013
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extra thanks, Rick Hardin, for honest details on what'd be fixed & possible probs to come w aging state of paint not part of the repair. Even more, his kind patience w my need for extra help to grasp my options so I'd make the choice best for me. Extraordinary and truly appreciated !
10/7/2013
Charity P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was thoroughly impressed with abra, especially the updates text messages they sent! I
10/7/2013
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience
10/7/2013
Jim H. VERIFIED CUSTOMER
Vehicle Make : Audi
Car looked great! Thanks!
10/7/2013
Brittany V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the technition to the receptionist the entire staff was great