Braxton was very professional and kept me updated all through the process.
9/13/2013
Marie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks brand new!
9/13/2013
Judith W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very nice and professional and I would highly recommend them to family and friends
9/13/2013
Amy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional
9/13/2013
Ken O. VERIFIED CUSTOMER
Vehicle Make : Mazda
None
9/13/2013
Patrick M. VERIFIED CUSTOMER
Vehicle Make : GMC
By far very professional service glad I came to have my car serviced here!
9/13/2013
Keith T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The work on the car turned out great, body shop paint good job. It took six weeks took get my car, yes I got calls and text every step of the way, but it was never good news.
9/13/2013
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very efficient system.
9/13/2013
Patrick Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was really great recieving daily updates on my car!
9/13/2013
Paul F. VERIFIED CUSTOMER
Vehicle Make : Mercury
ABRA in Iowa City was wonderful! From the customer service given at the front desk to Ray to receiving my car back not only looking brand new on the outside, but clean on the inside. I would recommend ABRA to anyone needing a vehicle repaired!
9/13/2013
Erin A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for fixing my vehicle in a timely manner and going above and beyond to vacuum and tidy it.
Great job!
9/13/2013
Miosotis R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome and professional
9/13/2013
Beverly J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional staff. I was kept informed throughout the entire process. I was so impressed with my experience that I referred a fiamily member to their shop.
9/13/2013
Erleen B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It was a great job and I would highly recommend you to anybody. Thank you again. Erleen B
9/13/2013
John R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When you were done with the major repairs you cleaned and vacuumed the inside which pleased me greatly. Thank you,
John R
9/13/2013
Tiffany T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had brought my 2008 Lexus in for repair because of a hit and run party to which I was able to obtain their PEMCO insurance. I've specified that all repairs including the car rental roll go through the PEMCO insurance (by the person that hit my car) and NOT my insurance at ALLSTATE. Yet for some reason my Allstate info was given to Enterprise for the charge on car rental. So I had to request that this was changed.
Secondly, when I got my car back, it was disappointingly not vacuumed or washed as a courtesy that typical auto body shops do. And that's fine but I thought it was odd. Or even if they did vacuumed or washed the car, I seriously couldn't tell the difference because my car still had dirt on the carpet.
Nonetheless, the issue that really got me going was when I had opened my trunk and noticed that all my belongings in the trunk was tossed all over the place! The hard cover platform that covers the bottom compartment of the trunk (where the spare tire was) was completely removed and simply tossed over my belongings! I understand that The technician might have needed access to the trunk to fix the damage but the blatant disregard to put the board back into place is unbelievably unprofessional to me. He blatantly threw all my stiff just over the spare tire and then threw the board that was supposed to cover the tire over my belongings! It literally just baffles me on his pure laziness to put things back in order. I don't expect my things to be organized but at least have the decency to replace my trunk cover the way it was before! For this very reason, I don't want believe I will be coming back or referring anyone there.
9/13/2013
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job!
9/13/2013
Rita D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best experience I have had with a repair. Easy drop off/ pick up . Friendly, knowledgable staff.