I used your company when it was KCC, so knew it to be a reputable and wonderful service dept anyway. So, when I was in need again, I knew straight away where to go again. Doug was awesome and I really like the texts that keep me up to date on the status of my car.,Marcia, Shelley, & Burton (who checked for a CD that I left in the rental) all need special mentioning, too. I'm sure the service technicians who worked are my car, do as well. As usual, it looks brand new and I appreciate the cleaning! Thanks!!
4/1/2016
Judy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was easy to speak to the person who
was working on my car.
I appreciate the text updates that you sent.
I will recommend you. Thank you for
doing a very good job. Judy L
3/26/2016
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I actually chose to come back here for repairs because of their incredible customer service! Chris was my representative and he is always great to work with. Car repairs are not fun, but the fabulous customer service by this team makes it a lot better to deal with.
3/26/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best ever and I have had to deal with many shops 2 teenage boys!
3/25/2016
Jaime L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Chris and the woman at the desk were great! I couldn't have asked for a better experience.
3/24/2016
Taylor K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
This has been the best experience and company I have dealt with under the circumstances . You all have wonderful customer service. Thank you so much for making my car great again!!
3/19/2016
Linda H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything connected with the repair of my van was excellent! Beginning with the first call from Marsha Lawson to schedule an appointment, to my arrival at Abra (where I met Marsha who explained all the paper work she asked me to sign), to the inspection of my van by Chris O'Baugh (who explained what they would do to complete the repair), to the daily texts re: the repair progress, to the frequent calls from Chris to update me on the repair progress, to picking up my vehicle today (less than a week to complete the repairs). Thanks for a superior job!
3/17/2016
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing work!!
3/16/2016
Betty J. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous customer service
3/15/2016
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and service oriented. Great experience.
3/11/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the minute i got there and everytime since i have been treated with total professionalism by everyone i met. Scott did my estimate and was very detail oriented. Once they had my truck everything was fone as promised and on time. Upon inspection i was very pleased with their work. It is some of the better eork ive seen done in knoxville. Thanks Abra for a great job well done
3/10/2016
Amy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and loved all of the follow up.
2/26/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was professional, personable, beautifully done. Loved being kept up to date. Really loved the cleaning of the car inside and out. A very nice plus.
2/20/2016
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job on the repair of my car and kept me well informed on the status of my car and completion. It was also very nice to pick up my car that they took great care in detailing it....an added perk!
2/18/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs look great, and I was kept informed through the entire process. Plus they cleaned out the interior of my truck as well. That's a nice extra touch
2/17/2016
Shigetoshi E. VERIFIED CUSTOMER
Vehicle Make : Toyota
You've done an excellent job as a team. I'm fully satisfied with the service. Thank you!
2/16/2016
Marsh C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process, start to finish was very smooth and organized. And the staff were extremely knowledgeable and friendly.
2/12/2016
Karen N. VERIFIED CUSTOMER
Vehicle Make : Honda
I've never been treated do well and they do awesome work