Poor communication,i had to initiate most communications with the shop to find out approximately when the work would be done. The shop had my car for over a week to do minor repairs. 2 days later after all the rain clears I notice pieces of my bumper are left out so now i will have to go back to service king taking MORE time out of my day to have this redone. Whats the point of having your QC when you guys still miss BASIC and most obvious things in a repair?! I will never take my vehicle to service king to get repaired. A friend of mine had a similiar experience with service king forgetting to put the Sensors in his front bumper as well, and warned me never to have my vehicle worked on by you guys. Guess the jokes on me for not listening. Your operation leaves MUCH to be desired.
5/23/2015
Sandra S. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate your service,and I liked how they keep you updated on your vehicle I would really recommend it. Thank You
5/22/2015
Bethany S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had a great experience!
5/12/2015
Zoey G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for going above and beyond!
5/11/2015
Patrick O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Headlight not properly aligned and 21.50 for a car wash and they didn't even clean interior after working on it.
5/10/2015
Bryce R. VERIFIED CUSTOMER
Vehicle Make : Ford
They went the extra mile to work with our sign company to get the decals replaced after fixing the body damage, even though that is not something they normally do. This saved our company time and got our truck back on the road faster so we could continue to service our customers.
5/9/2015
Veronica G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos provided me with updates throughout the process. I will now have first hand experience with Allstates GHRN shops to provide our customers. Thanks!
5/2/2015
Venkateswararao N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would be more happy... if the car gets washed after painting work... otherwise, everything else is very good.
5/2/2015
Angela H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was great overall. The work was very professional and well done. The staff was really courteous and answered any questions we had. Loved the updates via text messages.
5/2/2015
Janis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great
5/1/2015
Jimmy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos was courteous and professional in keeping me informed with status of my car...
4/25/2015
Carl M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything on the car looks great! They also saved my laptop, lunchbox, and water bottle that I left in the rental car. Outstanding service.
4/24/2015
Juan G. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes, Im very satisfied with the repairs that where done to my vehicle. Service was excellent and they keep me informed in every stage that the repairs were done.
4/17/2015
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Carlos at the Irving location did a good job keeping me informed of status and completion.
4/10/2015
Rosco S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are very happy with our Service guy William,he did an amazing job and very polite as well...Thank you.