**** was great. He explained everything very
clearly and tried to save me money where he could.
12/1/2017
Heather W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The text updates are nice. Daniel was nice, professional and easy to work with.
12/1/2017
Genara R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job!
12/1/2017
Shaquita V. VERIFIED CUSTOMER
Vehicle Make : Ford
Brian funny and sweet easy to work with
11/29/2017
Alex P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very pleased with the repairs to my Mazda. The repairs were timely and high quality. Daniel from the shop kept me appraised during the repairs. He even went above and beyond, to buff my headlamps and remove a stain on the driver seat. I am very pleased with my experience. I will refer my family and friends to Service King.
11/27/2017
Marvin Y. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From the receptionist “s warm welcome to Dap stepping in during ****’ absence, I am more than appreciative for He care and service. I also noticed iced the care **** took in making sure I was updated and understood everything that was not into my car’s repair.
11/24/2017
Gracie O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was friendly and so helpful. They made the process so much easier and were considerate of my time and schedule
11/24/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Brian was awesome!
11/22/2017
Mark H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes Service King North Grand Prairie treated me wonderful I was having bad experiences with my insurance company and also other service Kings and they stepped up actually treated me like a valued customer went the extra mile all they could and constantly communicated with me and stayed in touch through a bad ordeal that they made better I'm so grateful
11/21/2017
Pierre C. VERIFIED CUSTOMER
Vehicle Make : Audi
THe service and the communication was great. Brian is great and took great care of me and my car.
11/17/2017
Francisco L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vehicle was just like new
11/14/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I give Brian all 10s excellent communications always positive attitude from the first call to the last when I picked up my truck. Class act exceeded my expectations!!!
11/14/2017
Humberto R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
11/11/2017
Heidi G. VERIFIED CUSTOMER
Vehicle Make : Ford
They were quick.
11/7/2017
Mary E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian
Who kept me informed was super
His customer service was excellent
11/4/2017
Latoya B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good work! Thanks
10/31/2017
Melynda G. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service. Very professional. Excellent job on reinstating my vehicle.
10/29/2017
Norman B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent system of communicating with the customer and the work met and exceeded my expectations. **** is an excelkent Rep.
10/28/2017
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
**** was my technician. He stayed in contact with me during the entire process and was very professional. There was a small mix up with the car pickup process, but both **** and his manager (his name escapes me at the moment) went above and beyond to remedy the situation, including putting some gas in my car, and a Visa gift card to help cover the cost of my Uber out to Grand Prairie. I greatly appreciate the effort of both **** and his manager. :) Additionally, the receptionist at the I-20 Grand Prairie Service King was very kind and professional when I accidentally arrived at the wrong location. She greeted me with a smile, and promptly got on the phone with **** to ask him to deliver the car when I realized my mistake. It was such a kind and service-oriented gesture. All of the interactions I had with the employees of Service King during this process made it quite obvious that the company truly cares about customer experience and satisfaction. While I hope to not need collision repair again, should the need arise, I would not hesitate to choose Service King again.