Agent explained everything and always communicate concerning the repairs. He did a great job.
10/29/2016
Kayla K. VERIFIED CUSTOMER
Vehicle Make : Ford
Wesley was fantastic!!! Great customer service.
10/29/2016
Katheryn H. VERIFIED CUSTOMER
Vehicle Make : Ford
This repair took over 8 weeks when we were told 2 weeks. I believe that your company has become so busy that you have forgotten the customer service basics that helped your company grow to the size it is today. There was absolutely NO communication until the last 2 weeks (which was promted by my call and demand for answers) and I am certain that I could not recommend your company to anyone and I will not let my insurance company sway me to use Service King if I am unfortunate enough to need auto repair again. I will let Allstate know my opinion as well because I was told by your company that they are most at fault for delay for sitting on this claim which they deny happened.
10/29/2016
Vicente M. VERIFIED CUSTOMER
Vehicle Make : Mazda
My immediate thoughts upon receiving the car back this afternoon was, "Wow the car looks almost new!" There were no visual signs of the dent to the side of the car. It was a job very well done. So, I was really happy with the outcome. My contact, Jennifer did an excellent job of keeping me apprised if the status of the work being done and Service King's adherence to the project timeline. Thus there were no surprise delays. Well done by all.
10/28/2016
Doug H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went very smoothly.
10/22/2016
Tsegewoini B. VERIFIED CUSTOMER
Vehicle Make : Jeep
They keep me posted I like it
10/22/2016
Adrienne H. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was extremely accommodating, sweet and communicated the entire process.
10/22/2016
**** L. VERIFIED CUSTOMER
Vehicle Make : Honda
No
10/17/2016
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Picked my car up on 10/14. When my car was taken for an alignment they lost the center cap. I wasn't told about it until I picked up my car. Driving it home it made a noise in the front end that was not there when I brought it in. I brought it back this morning, had to take to **** Mufflers, they determined the strut mount was bad, the struts themselves were replaced on the original repair, but not the mounts. I was told I could continue to drive it if I didn't mind the noise. I chose to leave there so it could be repaired properly. I'd rather avoid it causing further damage or worse I end up in an accident. Very disappointed in the mechanic ya chose to contract with for the repairs on my suspension
10/15/2016
Paul N. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair shop did a great job fixing my BMW X5, I had been to another shp previously and wished I went I had just gone to service king. They kept me informed all the way through the repair process. Thanks Wesley Bothell!!!
10/15/2016
Brenda J. VERIFIED CUSTOMER
Vehicle Make : Honda
Anna Waldrop was great and a pleasure to work with.
10/14/2016
Scott N. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome Job!!!!! Will keep going to service king for all my auto body work!!
10/14/2016
Patti R. VERIFIED CUSTOMER
Vehicle Make : Toyota
We worked with Anna Waldron. She was great and kept us informed. Plus, the car was ready one week ahead of time.
10/13/2016
Jim B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and results look great. Thank you!
10/11/2016
Sandy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Anna was excellent!! I intend to refer people to your to
your location. Anna Waldron was professional, friendly, and attentive to my needs. 5 stars!
10/8/2016
Mary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very helpful and professional
10/7/2016
Eddy J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice and friendly service. The work was done well and quickly.
10/7/2016
Terrence K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The cars motor is noisy and there is a loose molding on the door pillar
10/4/2016
Troy H. VERIFIED CUSTOMER
Vehicle Make : Kia
Wes handle my repair. He was awesome.
10/1/2016
Lori B. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff were very helpful and friendly. They made a stressful process much easier.