Everything was great. It is nice to see a company still knows how to provide excellent customer service.
1/30/2016
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and communication!!!
1/30/2016
Tarek E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks k for your help wes!
1/23/2016
Clifton S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The person of contact was great and kept me informed v the whole time.
Thanks
1/21/2016
Alan C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Painless,easy. And done early. I was impressed and will return. Wes kept me updated through the whole process
1/21/2016
Lance M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone at the facility was super polite and friendly, it helped make for a good experience with a bad situation. I am also very pleased with the work done on my car
1/19/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Kia
Repairs done quickly! I picked up vehicle but did recognize it cause your team cleaned it so perfect, inside and out! This was my 1st time seeing your team in action, I recommend ur team to everyone. Thank you very much!
1/17/2016
Gail P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Anna was very nice
1/16/2016
Tyler L. VERIFIED CUSTOMER
Vehicle Make : Ford
Wes was great to work with! I greatly appreciate his communication with updates on the repair! He has earned a customer for life!
Thanks,
Tyler
1/16/2016
Scholastica N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The repair work was quick and the outcome was incredibly neat and as good as the original. We are satisfied.
1/15/2016
Sherri M. VERIFIED CUSTOMER
Vehicle Make : Honda
This was an outstanding customer experience. Daily texts with updates. Anna called in addition several times. She expedited addl work under warranty from sterling. The whole thing couldn't have gone smoother. Having allstate and enterprise on location even better. The quality of repair looks great! I have an older car and have had body work done at serveral different locations. Without a doubt service king is who i will go to from now on
1/13/2016
Nicky R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
1/13/2016
Ron W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Anna was very helpful
1/9/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wes took good care of me and my repair needs.
1/8/2016
David S. VERIFIED CUSTOMER
Vehicle Make : GMC
Vehicle had to be towed back to your shop because lock on driver door was not operating. Thank goodness we drove straight home vs going to a store and getting stranded because we could not get into the car. Anna did her best but this added another day to the repair process.
12/24/2015
Craig B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the same level os customer service
12/15/2015
Geoffrey D. VERIFIED CUSTOMER
Vehicle Make : Honda
Our agent was helpful and kept us informed. She went over the repairs in detail and just made the overall experience as painless as possible. Would definitely use this service king location again!
12/13/2015
Pat K. VERIFIED CUSTOMER
Vehicle Make : Dodge
GREAT JOB!!! to the Jones St. Service King. ????????
11/20/2015
Micah B. VERIFIED CUSTOMER
Vehicle Make : Ford
The QA process needs to be better. When I pulled away the interior panel was not reinstalled, I had to turn around. My reverse light doesn't work now although it did when I dropped it off. Paint is also unsatisfactory. There is excess rubbing compound and one spot that bubbled.