Service King Was very professional and courteous and helpful, in helping me get a rental, when I picked up my vehicle I was very satisfied,and will recommend you to all my family, coworkers and Friends,thank you for updating me about my vehicle the whole time my vehicle was in your shop, I was very thankful for that and it made me comfortable and trusting you with my vehicle,and again thank you for a great job well done, PS the staff was very friendly and helpful.
1/29/2017
Donald K. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle came out looking really good great job
1/21/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
I do NOT want to speak with anyone from the Blue Island, IL location. After 9 weeks there should have been no issues with the vehicle. Instead there are scratches on doors, epoxy spilled on the bedliner, the driver's side spot mirror was apparently knocked/ripped off then glued back on wrong, the driver's seat belt doesn't retract, over spray on doors, hood and door jams, poorly detailed windows and mirrors smudged & streaked, the truck bed was never even cleaned out, it still has sanding discs, disposable gloves, etc in it, along with a "nice" 9 week layer of body shop dust. Throughout this ordeal, I never once heard an apology for anything. "SERVICE" is anything but "KING" at Service King!!!
9 weeks for a job that other shops told me should've only taken **** to ****-****/2 weeks.
1/19/2017
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Honda
Bob from Service King in Blue Island, IL is incredibly rude as is his manager. Bob misled me on how long my car would take. I had minor damage and he had my car for 10 days and pushed back the completion date 3 times. The cost of my repairs was being paid for by my insurance company and they were told the cost is 926.72. Bob ended up doing more work and did not get payment consent from my insurance company and did the work anyways. The total cost ended up being 1500.00, and he threatened me over a mistake he made. I will NEVER bring my car back there and would highly recommend that no one go there and I will be posting on every social media account imaginable. Someone like Bob should not be working with the public.
1/17/2017
Eddie B. VERIFIED CUSTOMER
Vehicle Make : Ford
What a great crew great experience
1/16/2017
Ileene M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated being kept informed as to the progress on my car repairs.
1/13/2017
Dorie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I did wait for a month, because the job they need to be done on it from the car accident by another person, they did a great job on it, Bob Florence update me on the car every week, and when I pick my car up, they were very nice and a warranty on the ,long i keep the car to be fix. Thank you!
1/6/2017
Todd A. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did an amazing job and I was happy with his speedy service
1/5/2017
Salomon P. VERIFIED CUSTOMER
Vehicle Make : Audi
Fantastic communication and excellent body work!
12/31/2016
Theresa K. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very satisfied with the service.
12/30/2016
Adriana B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Service King for your excellent wotk overall.. I loved the way you guys kept me informed about every step to get my car ready and running.
12/20/2016
Bernice C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every one was so friendly and accommodating. The repair work on my car is perfect The guarantee package was unexpected but appreciated.
12/16/2016
Michelle G. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the regular updates. I never felt like I was a number just waiting to get serviced. I felt taken care of every step of the way. Superior customer service! Thank you very much!
12/15/2016
Kristin D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the frequent text updates on the status of my vehicle
12/15/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job always was well informed.
12/11/2016
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Love them
12/11/2016
Olene K. VERIFIED CUSTOMER
Vehicle Make : Toyota
All of you were professional! Much appreciated!!
11/20/2016
Megan W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job -- thanks so much for everything!
11/19/2016
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Bob was very helpful and polite. He kept me posted on my car status every step of the way. I'm very please with Service King services.
11/10/2016
Alfredo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional. Good customer service. Ken you did an awesome job.