I think that they make it easier that they take care of paperwork the rental and you can actually speak to a person that can answer any questions you may have thanks service king hope I can make business in the future.
2/13/2018
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great and My advisor was so friendly and keep me updated throughout the whole process. Very satisfied.
2/11/2018
Isaac S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The supervisor kept me updated all through the repair process and that helped a whole lot.
2/11/2018
Martha R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My door was not screwed on properly on the driver side, one of the compartments in the ceiling is falling off and the side step was not replaced.
2/5/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Being in a car accident is never a fun experience and in the past I’ve never had great experiences with auto body repair shops. So when I got into a car accident in a brand new car I thought I was in for another bad experience. Service king changed how I look at auto body repair completely. Debra at the front desk was great at getting me a rental car quickly. Freddy was my service rep and he was awesome. Extremely friendly and knowledgeable. He kept me informed the entire process and the car looked just like new when I picked it up. Service king on garland road does an amazing job and made a bad experience something great.
2/3/2018
Gonzalo B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dear service King; my experience was great !!!
But let me recognize one person and he is Omar Casas
When it be comes to customer service he is th best,
He takes charge of the situation and doesn’t stop
Until you’re completely satisfied. “ You’ll are the best “ !!!
1/31/2018
Shahroz K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great and efficient service
1/27/2018
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Lexus
They still owe me a spare tire and new lug nuts that they completely marred up. Andrew said he would fix it but, I have yet to hear from him about when he plans to do so...
1/26/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the first time I had used Service King. Steve and Lee were the two people I dealt with, and from day one, they both were very helpful. They answered any questions I had and the email updates were great. I had never been in an accident before and I would definitely recommend Service King as a place to go for repairs. Thank you for making a bad situation more pleasant.
1/24/2018
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great place to get repairs. Omar rocks the customer service experience so I hope you will keep him around for a long time. I will definitely recommend your business to friends and coworkers. Fabulous work, guys!!!
1/20/2018
Jose E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Omar was very profesional and great at communicating throughout the whole process.
1/20/2018
Maria G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional and informative.
Great customer service! Yes I would recommend service king to anyone!
1/20/2018
Shahroz K. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
1/20/2018
Rochelle L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Freddy was extremely polite and professional. Provided me with updates and was very knowledgeable.
1/18/2018
Lee J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, my car looks excellent.
1/14/2018
William R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Paint on side of vehicle was not finished (smooth) as the others and the right blinker is not working after reassembly.
1/13/2018
Angela S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job!
1/13/2018
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Freddy is a service all-star. You’re lucky to have him.
1/11/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Super professional, quick and overall a great experience!
1/9/2018
Marcela S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The staff was very friendly, I was greeted at the door and was offered beverages. Lee explained the process and I was informed of every step.
I will highly recommend it to friends.