All was great except I was told a time it would be ready and then received a text saying several days later. I was paying for rental so a bit concerned. Rep at Service King was called and he assured me that the time I was given was correct. It was. That text with a general timeline should be omitted.
5/19/2016
Arielle G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly staff.
5/17/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was extremely satisfied with the overall customer service, as well as the final outcome of the repair.
5/17/2016
Wilburn S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent. Extremely satisfied
5/17/2016
Bottms M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wayne was great/easy to deal with. The text messages updates are a great idea but they were no where close to acurate. Wayne called me and told mine car was ready and I got a text while enroute to pick up my car that said were almost complete with your car.
5/9/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful and I appreciated all the follow ups
5/7/2016
Cyndy V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car looks great . Everyone was very professional. It was completed on schedule. And they did an amazing car wash. Thank you????
5/4/2016
Chiquita C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciated the frequent updates regarding my car status. The customer service representative (Samantha) was very professional!!
4/30/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and excellent customer service.
4/26/2016
Taryn E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They took very good care of me and Jeremy and Samantha couldn't have been more helpful!
4/25/2016
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Samantha was great! She kept me up-to-date on the status. She is friendly '
& fun.
Thanks!
4/23/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good people
4/19/2016
Terence C. VERIFIED CUSTOMER
Vehicle Make : Toyota
great work..our van looked brand new!:)
4/16/2016
Pete G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice staff
4/9/2016
Brenda L. VERIFIED CUSTOMER
Vehicle Make : Mercury
Last October I used the service and my car was damaged more than this time. So I was pleased with the work on my car then so I told Allstate I wanted to use Service King again. Professional, great work, and nice folks. I have recommended you all to my friends. Than you
4/7/2016
Larry S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Pleasant folks with whom to work. I appreciated your thoughtfulness and good work.
3/31/2016
Ira P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was promised Monday 3/20. Did not hear from agent. I had to call and check status to be told it would not be ready until 3/21. I was pleased with the repair
3/22/2016
Sonya R. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent Customer Service. Professional work on my car.
3/12/2016
Betty G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Services King was very professional and kind in all matters. The quality of the work on the my vehicle I am very pleased and happy. And may I add also that customer service for Enterprise was excellent. I am very happy customer and you took very good care of my vehicle. Thanks for all the smiling faces as I enter into Service King. And as I left today a nice "be safe on the highway" . Thanks you guys for such an awesome group of people.