Did a great job. Especially with dealing with the insurance company. Would highly recommend y'all and come back if I ever needed anything fixed. Everyone was very helpful and explained the whole process thoroughly. Thanks y'all!
1/20/2017
Mayra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was perfect! Joseph was very courteous and professional, kept me updated on my vehicle throughout the entire process and went above and beyond to make sure my vehicle looked good as new.
1/19/2017
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great! Kept me informed through the whole process
1/18/2017
Teddy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service Kings professional business attitude of providing "Customer Service First" was a breath of fresh air and provided a rare experience in a world of business entitlements to service. Each step of the process from my first contact with the shop in Colleyville through car rental arrangements and final pickup of my car was seamless and well orchestrated, not only to mention that the repairs were completed ahead of schedule but also that the appearance of my car was better than when I purchased the car in December. I highly recommend Service King to anyone who would like to experience true customer service as it should be. Thanks
Ted Sixkiller
1/17/2017
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job!!
1/14/2017
Diego L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took longer than expected, and the smell of the paint/finish is still pretty strong, but overall the call times were short when checking the progress, and the repairs seem to have been done well. Thus I am satisfied.
1/12/2017
Eric W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was always kept updated on status and the car was completed ahead of schedule. Great job.
1/12/2017
Kristi H. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service!
1/6/2017
Austin N. VERIFIED CUSTOMER
Vehicle Make : Subaru
This was my first time having to deal with an accident. The repairs took longer than expected but I fully understand that things can happen along the way. You didn't have control over how long it took for parts to come in and if they sent the wrong part.
1/6/2017
Rita S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experiance. Did a great job. Joseph was terrific.
12/29/2016
Josh M. VERIFIED CUSTOMER
Vehicle Make : Nissan
While meeting with my insurance and while meeting with Service king I said there were engine problems after the wreck. I called 4 times to remind them and all they did was tighten the gas cap. The engine starting making a bad sound after the wreck, plus a belt started squeaking. Ins and service king were aware. In my official paperwork there are no mentions. I also stated the car started leaking fluid the day after our wreck, no inspection of the radiator or windshield resovior. I know that being rear ended shouldn't cause engine issues, but it is completely possible considering the weight of the engine and the energy of the collision.
12/25/2016
Cheri F. VERIFIED CUSTOMER
Vehicle Make : Acura
Chris Kreh was super helpful, knowledgeable,friendly, and professional. From his first contact by phone, to keeping me updated, and having my Luci back to me way before the estimated time.
The automated update texts from Service King were an added bonus, and very helpful in keeping me informed of the status of the repair.
Needing repairs and being without your vehicle is stressful,but Service King made it so much easier. Thank you!
12/24/2016
Joe S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good!
12/24/2016
Martha O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Y'all did an awesome job with keeping me informed along the way, you made the process really easy and the finished product looks great!
12/24/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience
12/23/2016
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional. Kept me informed about progress.
12/17/2016
Clint P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff at service King was awesome. They did a great job keeping me updated on the service of my vehicle.
12/14/2016
Krista S. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the service. Chris was awesome. You guys rock. Yall will always have my service. Thanks guys.
12/13/2016
Eric K. VERIFIED CUSTOMER
Vehicle Make : Lexus
While we are happy with the quality of the repairs (as best we can tell thus far), we experienced a few communications-related issues that complicated things somewhat. Specifically, communication broke down between myself and our representative(s) where and I was unable to get adequate status information regarding our vehicle; though I had made a number of attempts (for whatever reasons) I was unable to get through to a representative. In addition, your automated notification system misinformed me that my vehicle would not be completed until much later than it actually was. If not for the fact that I made one final effort to get a response, our vehicle would have been delayed 3 to 4 more days, which increased my expense given that we were renting a replacement vehicle throughout. Other than that, things went reasonably well.