Initial contact was fantastic. It took six days to replace my window and I called for updates each day. This was frustrating and so was driving from Tacoma to Olympia for six days with a broken out window. Repair was great, timeliness of repair once you received glass was great. But it took way to long - brought in on Thursday morning at 8am 4/23 wasn't fixed until Wednesday 4/29 at 5pm. I appreciated initial and final contact but the days in between I was left wondering and I had to call each day (Fri/Mon/Tue) to ask for status. Seemed to be hung up on glass order which I understand, but frustrating none the less.
5/1/2015
Mark B. VERIFIED CUSTOMER
Vehicle Make : Fiat
Took the time to do a great job in my 40 year old
Classic Fiat. Well done!
4/16/2015
Cwo David. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great job and quick service thanks
4/16/2015
Melanie R. VERIFIED CUSTOMER
Vehicle Make : Acura
The car looks great. Thank you.
4/15/2015
Mitchel W. VERIFIED CUSTOMER
Vehicle Make : Ford
We have always trusted Capital
4/11/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very thorough and professional service. I'm glad they are a USAA repair facility.
4/11/2015
Deloris R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good repair
4/10/2015
Verlene M. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is a scratch the whole length of the drivers side that was not there when the car was brought in.
4/10/2015
Allesia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs are still not complete. There are 4 separate issues that still need addressed.
4/9/2015
Victor K. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome!!!!!!!
4/9/2015
Volkswagen Of. VERIFIED CUSTOMER
Vehicle Make : Subaru
Rick and his TEAM are AWESOME!!!!!
4/3/2015
Heesoon J. VERIFIED CUSTOMER
Vehicle Make : Acura
Anthony is great!!!! He really knows how to take care of customers. Even remembering my name from more than a month ago. My name is not easy to remember.
4/2/2015
Mark M. VERIFIED CUSTOMER
Vehicle Make : Toyota
As "NEW"... thanks so much CC.
Greatly appreciate the work, the text and phone follow ups, and the friendly voices--always on hand to assist.
4/2/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My entire experience was just great. TJ took the tune to explain the repairs that were necessary and when I picked up car, let me know exactly was was done. The other front end staff were very helpful and no one ever let you stand for long before asking if you had been helped. I hope I don't have to get repair work done OB my car again but if I do I would definitely use Capitol Collusion again.
4/2/2015
Stan G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Best treatment my Ram has received sense I've owned it. I would be happy if they we're my Ram dealer. I would recommend them to everyone I know.
3/26/2015
Diana B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jeff b. Was perfect. I have only one suggestion. Since my Appointment was 6 weeks out and have suffered a concussion, was unsure if c.c. Expected me ,even though I had an appointment. Perhaps acall a day ahead to confirm? Only one suggestion. Otherwise everything. Down to the waiting room was very nice. Thank you for your hard work. Sincerely, Diana B
3/25/2015
Bryan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep sending pics out for the cars that is really good no other repair place does that
3/21/2015
Carrie D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for a job well done.
3/11/2015
Luther L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work was completed fast and done well. Thanks for the car wash and detailed tires. The front windshield has not looked as clear since I got the car
Thanks
3/6/2015
Rosemary E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great commuication, great staff, my car looks perfect, and I loved getting my car cleaned inside and out..... also got the car back earlier than estimated