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Real Reviews from VERIFIED CUSTOMERS
Michaela W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff was super friendly and knowledgeable about repair work. Mr. Chris was super personable and I appreciated him going the extra mile for me! Thank- You, I am very happy customer ????
5/23/2017
Pam D. VERIFIED CUSTOMER
Vehicle Make : Ford
With the work - we are satisfied. The delays were ridiculous. We were to pick up on Monday the 8th at 5:30. Instead we picked up today, May 12th at 430! We did not do a rental because we clearly related that the week of May ****-8 we would be out of town for a "week" and we would pick up on the 9th. So we had only one car for 3 full days and they kept extending us day by day for those 3 days. Made no sense - excuse was they found more damage and our ?? Is why did they not do a better job on the inspection at the beginning. Too long for this small job as far as we are concerned. And a daily plan for getting your vehicle was continually delayed each day! Not conducive to the need for a vehicle that is used daily by the owner.
5/12/2017
Katie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your front desk staff was very friendly and helpful! I also liked getting updates on the progress of the work on my vehicle.
5/8/2017
Neal L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chrissie, who worked with me, was very thorough, knowledgeable, friendly, and accommodating, a pleasure to work with and an excellent representative for Kendrick's. The only small negative was that I was under the impression that the repair would take two days and it took three.
5/6/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept very informed of the progress of the repair. The employees were all very courteous and professional. The repair itself was very satisfactory.
5/4/2017
Henry P. VERIFIED CUSTOMER
Vehicle Make : Buick
Friendly folks....good job
5/3/2017
Norman F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank yupi Nicole for keeping me well informed and updated
5/1/2017
Adams Lawn. VERIFIED CUSTOMER
Vehicle Make : GMC
From my first visit into the Evans location all the way to picking up my car when it was finished was a wonderful experience. The manager and all of the staff are extremely pleasant and professional.
4/29/2017
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My initial experience was great, I got an appointment with in 2 days and when I dropped my vehicle off they had a rental waiting for me. Once they did the damage assessment they sent document with damage and repairs so that what was fixed. However when I pick my vehicle up, I discovered there was damage to my window shield as well. When I asked about it I was told that they thought this was preexisiting damage. No one called me to ask. Thank goodness my insurance company took care of it. I also had mats in my truck that were remove I had to call to let them know my mats were missing. Shouldnt all items be marked so that you ensure they are returned to the owner. Overall your work as I can see is great and everyone I worked with were nice however sometimes it the little things that can make the difference between good and great service.
4/28/2017
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fast service and flawless job
4/27/2017
Steven M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good service
4/26/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job repairing my car. Everyone was friendly and helpful. I would definitely come back here for any more repairs.
4/24/2017
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chrissy was great! Professional, friendly and prompt
4/23/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Nissan
my car looks amazing!!!!! And everyone was so nice and friendly!!!!
4/19/2017
Alberto R. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was great. Waiting time was right, and so far so good. I picked up today and did not see any major problems. Thanks again.
4/18/2017
Larry And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our claim was processed in a very professional manner & we are completely satisfied!!
4/15/2017
Everett B. VERIFIED CUSTOMER
Vehicle Make : Saturn
I guess everything was alright
4/12/2017
Hutto Plumbing. VERIFIED CUSTOMER
Vehicle Make : GMC
Just picked up truck today but it all looked good n very professional
4/12/2017
Kevin H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job overall! Very happy with the quality of work done at Kendrick'.
4/11/2017
Julia W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was the most pleasant auto repair experience I've ever had. Everyone I spoke to was very pleasant and professional. My car was done in record time! The text messages with updates are awesome! Thank you.
4/10/2017