Everyone was great. I was kept up to date on progress . I was late picking up my car and everyone took care of me.
If you have to have any work of this kind Abra is the place to go.
5/9/2018
Pamela P. VERIFIED CUSTOMER
Vehicle Make : Ford
Bree/Brie (spelling ?), Cory, and Elaine are an asset to the Abra Team. They are professional, knowledgeable, and friendly. They made an unfortunate event a more tolerable event. Thankfully I was back in T-Rouge II (my 2017 Ford Escape Titanium) within 2 days. Even though the other driver involved (who is also insured with State Farm) was liable/at fault, this morning I contacted my State Farm Agent's Office to update them that I got my vehicle back on Saturday 05/05/2018, the repair amount, I returned the Hertz Rental Car, and etc. A HUGE Thank You to the Abra North Knoxville Team for job well done in taking care of the customer!!
5/7/2018
Frankie E. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work
5/7/2018
Linda T. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle looked outstanding! Excellent staff!
5/6/2018
Dale F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Abra ROCKS! Thanks for a great job and very timely !
4/27/2018
Yveline S. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate the wonderful customer service and professionalism from the staff. Overall it was a good experience.
4/27/2018
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Honda
Elaine was awesome and always kept me up to date on the status of my car!
4/24/2018
Day R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the customer service . Elaine was great she definitely helped me bunches and was very knowledgeable about the situation.
4/17/2018
Stephen F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The repair looks wonderful first of all. Secondly, the staff were all extremely friendly and helpful. It’s was truly and quick and hassle free experience from start to finish. They took care of everything for me, including rental car pick up and drop off, and we’re even going to stay after they normally close to ensure I could pick my car up after repair. I can’t say enough good things about my entire experience.
4/15/2018
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Ford
Was given a timeframe of my car being finished in 6 days but only took **** full day. Very impressed!
4/15/2018
Richard F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job they did looked flawless and I like the idea they warranty the repair and you can contact them if you have any issues even later on and they will make it right.
4/12/2018
Patty B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!
4/7/2018
Jerald C. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and professional staff!
4/6/2018
Nicolas V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and great communication.
I’m super happy with the results
3/30/2018
Bobbi W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra employees are kind, courteous and helpful. My vehicle repair was completed earlier than estimated and they answered all the questions I had regarding the estimate. I also loved that they had cleaned the inside of my car as well. I would definitely recommend Abra to others.
3/29/2018
Jerry V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Work quality is exceptional and maintained good communication with the client.
3/28/2018
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience. My car looks fantastic!!!
3/27/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Kia
I just now took a closer look at what your company did to repair my car and was pleasantly surprised to see pin striping the full length of the car. The car looks good consider it is old. Ypyr repair is appreciated!
3/27/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks better than before the accident. Your team delivered on everything they said they would do. Best customer service I've had in a long time. They even detailed my car and the fact that their work is guaranteed for as long as I own my car, that's impressive. Kudos to Bree and Corey. They turned an unfortunate experience (having an accident, no fault of my own) into a great experience (getting my car back looking like a brand new car). Thanks Abra. Would definitely recommend you to others!!!!