I had a bad experience at ACC Collision last year. I am glad I gave ACC Collision another chance as customer service has improved immensely.
Thank you for keeping me in the loop the entire time my car was in the shop and for completing the job in a timely manner.
2/5/2016
Vijay M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Thanks for everything. I would highly recommend you guys for any kind of body work.
2/2/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and very friendly staff!
1/30/2016
Ajay P. VERIFIED CUSTOMER
Vehicle Make : Honda
It is a great job I am really satisfied to the peaks from the moment I step in I'm not treated as a customer instead as a part of family. It is very soon the process completed and I am happy for you guys. All the very best for future customers keep doing well don't let any customers down.
Thank you
Jai
****-****-xxxx
1/28/2016
James S. VERIFIED CUSTOMER
Vehicle Make : BMW
****. White streak on rear bumper, driver's side, from an impact with a white vehicle. This was NOT on my car when I brought it in.
2. You forgot to close my hood. Did not notice this until I got on the freeway, and was accelerating. CHP officer noticed this, and helped me to get out of traffic and helped me close the hood.
3. Tires are NOT balanced. The entire car shakes and vibrates at any speed greater than 60 MPH
4. A 4-wheel alignment was NOT performed. The steering wheel points to the 10 o'clock position for the vehicle to go straight.
Not sure what you did other than repair the bumper and keep my car for 2 weeks, but this is not what the quality of work expected.
1/24/2016
Aung H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Do not put air freshener/scent in the car without asking. I am still trying to get it out of my car.
1/16/2016
Minu T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My van rear number looked brand new again... Thank you
1/15/2016
Christian G. VERIFIED CUSTOMER
Vehicle Make : BMW
Na
1/15/2016
Dongxue S. VERIFIED CUSTOMER
Vehicle Make : Toyota
nice staff, frequent status update, repair quickly, and job well done! Thanks.
1/11/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your service l'm please and very satisfied with your work tank you
1/7/2016
Wilmer C. VERIFIED CUSTOMER
Vehicle Make : BMW
My car smelled like Marijuana when I got it back, very dissatisfied!!
1/1/2016
Ganesh N. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very disappointed that rear bumper was not aligned properly. I will have to talk to geico about it
12/25/2015
Sheenkai A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great staff, great work with car repair.
Would recommend fremont collision Ctr to everyone.
12/16/2015
Sanjay M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job Andy, Jessie and all the guys Thanks for your updates too.
12/15/2015
Kanaka V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and professional
Love the service great people
12/12/2015
Vignessh R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for the Reairs Guys, Great Job but a bit late.
12/11/2015
Sudheer A. VERIFIED CUSTOMER
Vehicle Make : Audi
I'm happy to see my car the way it was before, you guys did very well.
Thanks a lot!
12/11/2015
Samuel L. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was quite positive due to the quick and attentive service provided from dropping off my car, to receiving updates, to pick up. Thank you.