Awesome customer service from beginning to end
Just a suggestion:
Clean the HVAC return and supply grills throughout the office areas.
I would bet the HVAC unit coils need cleaning too.
Thanks
Wes
1/18/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for making this process easy for me and giving me real time updates on the repair status.
1/17/2017
Dan H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Marco was awesome!
1/17/2017
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I brought my Cruze in on Monday & expected it would be ready Thur., but I was really pleased it was ready sooner & I picked it up on Wed., ****/11.
I was very satisfied with the high level of quality service provided by Jason on Wed., when I picked it up. He handled my call that afternoon & called me back promptly. He met me within a few minutes of my arrival and answered all my questions. I could tell that Jason was very busy when I arrived to pick up my Cruze, but still, he was very friendly & professional.
...and I am equally pleased with the high quality of the repair work-- my car looks like a NEW vehicle. Please convey my sincere THANKS to Jason and to the guys who totally repaired the damage & made my car look like new again!!
You were highly recommended by my insurance company, State Farm, and they were absolutely right.
I hope no one in my Family ever has another accident, but if we do you can count on us coming back to Classic Collision.
THANK YOU!!!
Sincerely, Kevin M
1/15/2017
Laura W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason is really easy to work with.
1/14/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service from start to finish. Your company presents a fantastic business model to the customer. Job well done!
1/14/2017
Marion W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job Robert and Jason
1/13/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Ford
You handled it like pros from start to finish. Andrew W. Vendal
1/12/2017
Angel T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the professionalism and great service of this experience from everyone.
1/10/2017
Natalia G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Megan supplied top notch customer service. In fact she had me picked up at home when my wife was unable to drive me over to pick up the car.
The car looks great and i'd recommend CC to my friends
regards,
Dean
1/10/2017
Evan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Al was a pleasure to work with. Kept me informed throughout the process and I was 100% confident the process would be handled with feat service.
1/8/2017
Zachary K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs were done timely and everyone I worked with her considerate and helpful.
1/6/2017
William H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent work, excellent staff, very well done!
1/6/2017
Rachel P. VERIFIED CUSTOMER
Vehicle Make : Ford
It took three weeks and they predicted one
1/5/2017
Kristin K. VERIFIED CUSTOMER
Vehicle Make : BMW
My service was fast, organized, courteous, and the work was excellent
1/4/2017
Archana E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was very bad. Wouldn't recommend.
12/31/2016
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was impressed with the way I was updated by email on the progress of my repair. I was thinking I would get a phone call saying there were additional repair cost but I didn't that call. The job was done on time promised and on budget . I enjoyed working with Robert and the entire crew. Thanks for a job well done!
D ****
12/31/2016
Roger H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Marco was great...thanks!
12/30/2016
Pam W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely. Thank you for a job well done & on this me.
God bless, The Weatherby's
12/23/2016
Allan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Two years your shop repaired my car and even though aftermarket parts were used and there was more damage at the time the repairs were perfect and you couldn't tell the car was in an accident. This time however even though the repairs look ok it's not up to the quality as my first experience. Front panel not completely flush with headlamp, bumper & hood. From a far it looks ok but once up close you can see a slightly wider gap especially at the top of the headlamp. Again these imperfections and finishes are being compared to my first experience two years ago.