Although this was not part of the invoice it looks like my driver's side mirror was replaced with an aftermarket part. The mirror is much smaller than what was there previously.
2/2/2017
Rafael M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked the fast service and continued updates during the repair. Thanks
1/29/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire staff totally professional and treated me with respect . I'm totally satisfied with my Nissan Versa Note.. Thank you so much for your service.
1/28/2017
Ben H. VERIFIED CUSTOMER
Vehicle Make : Subaru
It would be better that a comprehensive estimate is given at the first visit
1/26/2017
Edward H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks very nice. Thank you!
1/25/2017
Brian G. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looks perfect. Thanks!
Only feedback I'd have is to give a more pessimistic (realistic) schedule up front, or a range of schedules.
1/24/2017
Kathleen N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I like the new texting update system! My experience was outstanding and my car looks great. Thank-you.
1/19/2017
Suhel M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Very timely manner
1/14/2017
Kenon G. VERIFIED CUSTOMER
Vehicle Make : Ford
Meagan and Lisa could not have provided better customer service. Communication was excellent and I appreciate the the text updates. Thank you and your staff for turning a bad situation into a fantastic experience.
1/13/2017
Jose J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice people and excellent service thanks you
1/13/2017
Usaid H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Purely satisfied.
1/12/2017
Tushar B. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done
1/10/2017
Michael T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quality of work was superb.
1/10/2017
Dustin A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent promt service
1/7/2017
Veronica T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better communication between the claim rep and myself with the status of the car repair would have made the experience more pleasant. Since I had to continue to follow up regarding a simple mirror replacement was not acceptable.
1/7/2017
Susan W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff at classic collision were excellent and kept me informaed of the progress of my car repairs and greatly appreciate that, thank u for a job well done and I just referred my friend to your business. Very professional kind .
Thanks so much!
Special thanks to Jackie !!
1/6/2017
Yoo H. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate how prompt you were to send text to keep me updated about my car. It was like a doctor keeping me updated about a surgery procedure. I love the way my car looks. Looks better than ever I have to say. You text back when I had questions about timing and my car. I so appreciated how prompt all the staff at classic collision cared and helped me find a rental. Joe is an excellent mechanic. All I can say is thank you so much ten times. I will definitely be sending customers your way.
Juel
1/6/2017
Angela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job my car looks super
12/31/2016
Mala L. VERIFIED CUSTOMER
Vehicle Make : Ford
There are air bubbles in my tint and you guys did unwanted repaors
12/31/2016
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Getting the information to start my vehicle's repairs were a major hassle. I would play phone tag with the original individual who had assessed my vehicle, taken my insurance information and started the process. He never returned phone calls, was never available to explain the delays. It was several weeks before I was finally able to get service from the individual who completed the initial repairs on my vehicle. She worked hard to help me, but sadly did not inform me that the work on the front of my vehicle wasn't approved due to the car that we were shoved into not being listed on the accident report. I now have to get the accident report updated and bring my car in once again in order to complete the full repairs of my vehicle.