Aside from the bumper, I remember telling that one of my problems came from the radio unit and speakers. The area where it contains the air conditioning and radio makes this intense and rapid clicks. They told me that they would run a whole system check but if you were in the car and the car was going, you would most definetly heard it.
5/16/2017
Novlette H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The car is feels and looks better than it did before ! Thank you so much
5/5/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
CUSTOMER SERVICE EXCELLANT, REPAIR QUALITY BELOW EXPECTATION STANDARD, PAINT CHIP, PAINT RUNS AND INCONSISTANT BODY PANAL GAPS.
4/29/2017
Delane C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andy kept me informed daily, which I think is awesome.
Also I was very pleased with the worked his team performed. To be honest they put my mind at ease with the rent a car situation.
4/19/2017
Jon M. VERIFIED CUSTOMER
Vehicle Make : Acura
Car hasn't looked this good since it was brand new.
4/19/2017
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I am very pleased. Everyone did a great job!
3/30/2017
Adriane A. VERIFIED CUSTOMER
Vehicle Make : Acura
The door that was replaced seems to have been replaced with a used door. It has dings and scratches. I have spoken with Kevin in the service department and I have an appointment on Thursday to address my concerns.
3/21/2017
Heather P. VERIFIED CUSTOMER
Vehicle Make : Honda
My vehicle was not completely repaired and your company told me when I went to get my vehicle that they would call enterprise to return my rental on the 22nd but I found out today the 29th of December that it was just returned on the 28th which was yesterday and I have been trying to reach a Supervisor with no sucuss. Will never do business with this company again!
12/29/2016
Ashish N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job other than the fact that it was delayed by almost a week
Fortunately I could use my daughter's car due to her Christmas holidays
12/29/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service. Excellent repair. I'll recommend your service to friends and family if neede. Thank you
12/22/2016
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Acura
Very poor communication. Unreliable timeliness. Unprofessional staff members until management got involved. Even when I got the car back there was a problem. The service dept had to fix it. A simple clip was not put in. Collision refused to take the responsibility for something they should have owned. Service department and sales are great! Collision has something to be desired.
12/21/2016
George Y. VERIFIED CUSTOMER
Vehicle Make : Kia
Robert Wharton was fabulous. He made sure everything was done correctly and kept me informed. Great job!
11/29/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Acura
Very personal and professional. An excellent experience.
11/21/2016
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for a job well done, and ahead of schedule! Great customer service.
11/17/2016
Jon S. VERIFIED CUSTOMER
Vehicle Make : Acura
I think communication regarding where the repairs were could have been better. A phone call from an advisor, with updates sooner in the process, would be better than cute texts out of the blue.
11/17/2016
Russell S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job all around
11/3/2016
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff--went extra mile to make sure it was just right. Thank you!
10/29/2016
Marc F. VERIFIED CUSTOMER
Vehicle Make : Subaru
My expectations were blown away. The repair looks fantastic and the car overall looked almost brand new when I got it back. I am thrilled by the level of service of quality of work. Will definitely be back if body work and repairs are needed again. John was great.
10/21/2016
Karen S. VERIFIED CUSTOMER
Vehicle Make : Acura
Customer service was very good and my car was repaired magnificently!! I did have some recall repairs done as well. Great overall experience!!