Only one problem kept me from saying yes-mechanic failed to reconnect the left door handle sensor-I had to bring it back to get this fixed. This was taken care of quickly-no need for a callback.
11/7/2015
Cynthia E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satifed with results they said it would be ready on date promise and it was staff was exceptional professional will recommend to others.
10/30/2015
Jamaal B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff, great service.....great results.
10/30/2015
Tina J. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done
10/30/2015
Myeesha W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The body work looks very well
10/29/2015
Nathin E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job with keeping us in the loop on the progress of the vehicle repair!
10/29/2015
Betty R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Im completely satisfied with the service done in a perfessional manner
10/27/2015
Dan S. VERIFIED CUSTOMER
Vehicle Make : Acura
Appreciate your great customer service. Will definitely recommend you to others.
10/16/2015
Roosevelt J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I have been going to JHBS for years and have had great services done to my vehicle. Thank you very much!
10/15/2015
Luella G. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service; caring, friendly, professional staff. Thank you! My car looks wonderful. Special thanks to Diane, Jennelle, David and the technician and/or technicians that repaired my car.
10/15/2015
Kathie H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service from start to finish!
10/14/2015
Stefan K. VERIFIED CUSTOMER
Vehicle Make : Honda
This my second experience with you guys, and you guys delivered each time. Thanks
10/13/2015
Lawrence C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wash when done
10/10/2015
Ben M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Repairs we great could have done better job detailing the vehicle
10/7/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The services was what I expected and you guys delivered.
10/7/2015
Tamaron C. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second car I had repaired at John Harris. I love the customer service. I received phone calls and text. I wasn't expecting my car to be done so soon. Also someone fixed the rubber on my driver side wondow. Now I won't get wet when it rains. Thanks so much!!
10/2/2015
Renee N. VERIFIED CUSTOMER
Vehicle Make : Buick
Air Deflector on rt side not properly inserted. I bought car back to shop and it was taken into repair area. When the car was bought out I rechecked the area I could see white coloring on the side. When I touched it it was wet white paint which tells me that it was a fix it and not a repair. I went back in shop to front desk and Diane went into back and a repair individual looked at my car and told me that the air deflector should have been pushed from the rear and not the front. I have to bring my car back in for corrective repair. I was given a card by the front desk at check in to enable me to see my repair process online. I checked everyday however there were no pictures of my car repair process. I did receive very positive messages about my car's progress.
10/2/2015
Cwo Anthony. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work on time would recommend your service to everyone I know. Thanks for the great experience
10/1/2015
Roger P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tail gate rubs bed liner which means paint will be damaged. Tail light does not fit in its spot correctly. It's binding in the back which is going to cause damage to paint. Inner brace from bed of truck to wheel well is still bent. It was repainted but not replaced. After not having my vehicle for 9 day I'm upset I'm going to have to bring it back in for this job to be done correctly. This means once again I will not have a vehicle. Very unpleased. Obviously a quality control man should be hired cause I would of never let this vehicle out of my shop and felt like I did the customer fair.